PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 925 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

Write Your review

Tell us how PhoneConvert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PhoneConvert 5 star review on 20th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent my phone in after they gave me a good price. Didn't hear anything so I emailed them they said that they haven't received it yet..The phone was tracked and I have a delivery date and time of which Phone Convert said they still haven't got it. I kept emailing a man called Damon to find out where my phone is after a few weeks I got a reply saying that the delivery company still had it and he will go and pick it up. 3 weeks later no reply from my emails or any money that was guaranteed from this company.”

Helpful Report

Posted 5 years ago

“It's been over 2 months now since I started the process of selling my phone to this company. Despite several emails, only some of which have been answered, I still have not been paid. Excuses included: 1) Delays caused by hospital visits. 2) Unavailabilty of payment cheques ("It will take 5 - 10 days for the bank to issue them"! 3) Nagging for my bank details which I rejected as I had requested a cheque several times. My conclusion can only be that this company is either grossly incompetent or acting unlawfully. I will now be reporting phoneconvert to Action Fraud.”

Helpful Report

Posted 5 years ago

“Communicated with me and now done.”

Helpful Report

Posted 5 years ago

“Ideal all sorted.”

Helpful Report

Posted 5 years ago

“Very very poor no payment no response dont send will take this further as I dont want others being defrauded”

Helpful Report

Posted 5 years ago

“The Samsung s10 is wonderful phone.”

Helpful Report

Posted 5 years ago

“Sent my phone In September. Was offered a lesser price, which is fair enough. Since then I have not received my money or phone back. Have had several emails, saying it has been paid or going to pay. Do not use this company. In the process of contacting trading standards.”

Helpful Report

Posted 5 years ago

“Happy overall and with the iPhone.”

Helpful Report

Posted 5 years ago

“👍,...............”

Helpful Report

Posted 5 years ago

“I’m still waiting my payment for my phone which was a very expensive phone less than 1 year old they gave me a price for my phone then mailed me too make a lower offer saying the ear piece needed replacing which I found a little odd as it's been in protected covers and looked after very well but I accepted the lower offer too save hassle several emails later with them saying it's been paid then me not receiving the payment too get another email with they're having technical difficulties it will be cancelled and resent be in by midnight last night and still no money 3 emails in today and no response rouge traders your getting a call from me my phone was worth over a grand and I want my money or my phone returned”

Helpful Report

Posted 5 years ago

“Since my last review as didnt hear anything ive had an apoligy and been treated fairly had emails explaining whats happening step by step. Just waiting on payment now . Thankyou”

Helpful Report

Posted 5 years ago

“Mine and my husbands phones sold 😍”

Helpful Report

Posted 5 years ago

“Not sure if this is working but happy to leave a positive feedback as I was contacted and things were explained.”

Helpful Report

Posted 5 years ago

“Can someone send me proper email address please .”

Helpful Report

Posted 5 years ago

“I've now waited 6 weeks for my money for a phone I sent. I'm still waiting, enen after numerous emails and messages.”

Helpful Report

Posted 5 years ago

“I think the reviews at the beginning are made up becauses I have had nothing but trouble. Still not recieved My phone's back.”

Helpful Report

Posted 5 years ago

“Sold a number of iPhones 👍”

Helpful Report

Posted 5 years ago

“Amazing service received it next day”

Helpful Report

Posted 5 years ago

“The phone is ace!”

Helpful Report

Posted 5 years ago

“Brought an iPhone X and is brilliant”

Helpful Report

Posted 5 years ago

PhoneConvert is rated 4.2 based on 925 reviews