Phones 4u Reviews

Name: Phones 4u
Address: Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,, Staffordshire
Rating: 3.09

3.1 Rating 652 Reviews

43 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

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Phones 4u 5 star review on 28th May 2025

Ci Panshenki

Phones 4u 5 star review on 26th May 2025

OA Rondon

Phones 4u 5 star review on 19th January 2024

James Garvey

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Phones 4u 5 star review on 21st April 2023

Graves C Roman

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Phones 4u 5 star review on 12th April 2023

Ian F Jefferson

Phones 4u 1 star review on 12th January 2023

Anonymous

Phones 4u 5 star review on 21st December 2022

Seith A Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap cheap cheap”

Helpful Report

(P4U Web) - Posted 10 years ago

“Would recommend to anyone wanting a phone. Staff are extremely helpful.”

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Posted 10 years ago

“WOW fantastic customer service...............”

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Posted 10 years ago

“Have been very impressed so far with all aspects of my agreement”

Helpful Report

Posted 10 years ago

“Very happy with the service I received. Many thanks.”

Helpful Report

Posted 10 years ago

“Excellent & patient staff showed the different phones & what each would do. Transferred contacts & photo's that I wanted saving. Very friendly & helpful.”

Helpful Report

Posted 10 years ago

“very helpfull and helped with what i was looking for quick and fast friendly service”

Helpful Report

Posted 10 years ago

“Very easy to deal with them, got the offer I wanted and phone was delivered quite fast. Very happy all in all and I've been recommending them to all my friends.”

Helpful Report

Posted 10 years ago

“sales member was extremely helpful. and very good looking i believe his name was mo.”

Helpful Report

Posted 10 years ago

“Quick delivery but was supplied with the wrong sim unfortunately. I called the manager at Woolwich branch who asked me to come in. The manager at Woolwich was very professional, apologised on behalf of the company and provided the right sim. This is professionalism at the highest standard. please send my appreciation to the manager at Woolwich.”

Helpful Report

(P4U Web) - Posted 10 years ago

“I've bought two phones so far and all transactions have gone smoothly.”

Helpful Report

Posted 10 years ago

“Excellent service excellent delivery system 10 out of 10”

Helpful Report

(P4U Web) - Posted 10 years ago

“no problems whatsoever.”

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Posted 10 years ago

“Fantastic! The correct phone was delivered on time and in perfect condition.”

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Posted 10 years ago

“Excellent service from friendly and helpful people eager to help”

Helpful Report

Posted 10 years ago

“I shop with phones4u because the 1st time I was served there 4 years ago, it was so easy. They listened to what I needed, were so friendly and didn't push the latest phone on me. It turned out it was the manager. Each time I use you for an upgrade I get even better service. My last upgrade, Head Office phoned me and explained I could upgrade 2 months earlier than my early upgrade, I got the phone I wanted free of charge, the next day for a better deal, and even paid for me to leave O2. I recommend you to anyone and everyone! :)”

Helpful Report

Posted 10 years ago

“I find the staff very helpful and willing to take time in finding me the best deal”

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Posted 10 years ago

“great service - very speedy My only complaint is that there is no requirement to enter one's DOB in order to pay online. Since one inputs ALL Card details , address etc etc. inputting a GENUINE DOB as well is a security risk. All they need to know is that you are over 18.”

Helpful Report

Posted 10 years ago

“Superb first-time experience. The website was easy to use and understand. The delivery was very quick. I called the helpline to ask a set-up question and was dealt with in a very competent and pleasant way. Well done to all.”

Helpful Report

Posted 10 years ago

“I would recommend them to an gone who wants a contract phone”

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Posted 10 years ago

Phones 4u is rated 3.1 based on 652 reviews