Phones 4u Reviews

Name: Phones 4u
Address: Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,, Staffordshire
Rating: 3.11

3.1 Rating 659 Reviews

44 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

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Phones 4u 5 star review on 26th June 2025

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Phones 4u 5 star review on 21st April 2023

Graves C Roman

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Phones 4u 5 star review on 12th April 2023

Ian F Jefferson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic! The correct phone was delivered on time and in perfect condition.”

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Posted 10 years ago

“Excellent service from friendly and helpful people eager to help”

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Posted 10 years ago

“I shop with phones4u because the 1st time I was served there 4 years ago, it was so easy. They listened to what I needed, were so friendly and didn't push the latest phone on me. It turned out it was the manager. Each time I use you for an upgrade I get even better service. My last upgrade, Head Office phoned me and explained I could upgrade 2 months earlier than my early upgrade, I got the phone I wanted free of charge, the next day for a better deal, and even paid for me to leave O2. I recommend you to anyone and everyone! :)”

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Posted 10 years ago

“I find the staff very helpful and willing to take time in finding me the best deal”

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Posted 10 years ago

“great service - very speedy My only complaint is that there is no requirement to enter one's DOB in order to pay online. Since one inputs ALL Card details , address etc etc. inputting a GENUINE DOB as well is a security risk. All they need to know is that you are over 18.”

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Posted 10 years ago

“Superb first-time experience. The website was easy to use and understand. The delivery was very quick. I called the helpline to ask a set-up question and was dealt with in a very competent and pleasant way. Well done to all.”

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Posted 10 years ago

“I would recommend them to an gone who wants a contract phone”

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Posted 10 years ago

“Very happy, Entered my number on Phones 4 u web site for a call back. They gave me an unbeatable deal buying me out of my old contract.”

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Posted 10 years ago

“I got the phone I wanted with the best deal at the moment. Thanks.”

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Posted 10 years ago

“Excellent service, best bit was phone not network locked????”

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Posted 10 years ago

“Staff was good, but a little slow to attend to you when in the shop. I had a query with my Galaxy S5 and they was a bit unsure (no surprised the phone had just come out ). Still they tried, but overall not bad.”

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Posted 10 years ago

“Nice staff who helped me choose the best phone for me and very friendly”

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Posted 10 years ago

“They are very friendly very polite and couldn't ask for better”

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Posted 10 years ago

“Very helpful staff and extremely happy with the price plan for my new iPhone 5S - better than what CPW and Vodafone were offering”

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Posted 10 years ago

“Ordered my phone on a Tuesday night at 9 pm received my phone next day at 3 pm brilliant service set up phone no problem excellent all over would highly recommend also customer service was excellent”

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(P4U Web) - Posted 10 years ago

“Staff were helpful and seemed to understand my needs. Phone arrived on time and no problems thus far.”

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Posted 10 years ago

“Staff were helpful and seemed to understand my needs. Phone arrived on time and no problems thus far.”

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Posted 10 years ago

“Very friendly informative and go the extra mile to help”

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Posted 10 years ago

“Excellent service, the live chat was great, mobile arrived quickly to work address.”

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Posted 10 years ago

“I couldn't be happier with my phone,also the service professionalism and how polite the people are on the phone at p4u,thank you lee”

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Posted 10 years ago

Phones 4u is rated 3.1 based on 659 reviews