Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my picture frame. It arrived in good time, fitted my picture perfectly and is of very nice quality. The measurement information was clear and simple to follow. I will certainly use this company again.”

Helpful Report

Posted 4 years ago

“Totally impressed. I had a large engraving that I've carried around in a tube for about 25 years.. Thought it time (during lockdown, of course) to get a frame. So obviously I wasn't going to a shop. It's not a standard size and I found PicFrames website. It asked me all sorts of questions but also showed me what it meant using images - I'm not v good at numbers so this was really helpful. Also huge choice of mount colours and any size you want - again, it showed you on a diagram what it meant if you changed any of these measurements so you could see if it looked right or not. And finally - this was totally inspired - you can upload a photo of your picture and it shows you what your art and frame will look like together. So it's easy to see if you've made a good decision and whether paying an extra £10 would improve the look hugely or not at all... Great communication from them. Frame arrived in a box that had somehow come open but all was well inside - the "glass" is some sort of plastic, which was good as otherwise it wouldn't have survived and it makes it lighter.”

Picframes.co.uk 5 star review on 3rd March 2021

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Posted 4 years ago

“Perfect size, looks great”

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Posted 4 years ago

“Great service, regular email progress reports. I am very satisfied with my picture frame and will use Picframes.co.uk again”

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Posted 4 years ago

“Very happy with my Frame. Excellent quality I would recommend this company.”

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Posted 4 years ago

“The first frame I recieved had two areas of blemishes which looked like a possible result of poor workmanship. However I emailed the contact on the delivery note along with a photo, there was no quibble about sending a replacement frame which I was very grateful for. The second frame was much better.”

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Posted 4 years ago

“Very pleased with the quality of the frames and will certainly order again.”

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Posted 4 years ago

“Excellent service and very pleased with our frame”

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Posted 4 years ago

“I am very pleased with the quality and appearance of the frame. There was only just enough margin on the mounting surround but just ok.”

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Posted 4 years ago

“The service was top class and the picture frame was excellent will be back for another frame soon.”

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Posted 4 years ago

“Lovely made to measure frame. Very happy indeed”

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Posted 4 years ago

“Very happy with the service and my frame. They kept me up to date with what stage my order was at and when it was out for delivery. And the frame fitted my print perfectly.”

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Posted 4 years ago

“Very happy with this service! We had a poster with unusual dimensions that we wanted a frame for, and the frame is a perfect fit and looks great. Was easy to put up with the provided materials as well.”

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Posted 4 years ago

“Excellent value for money and very efficient online service and prompt communication .”

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Posted 4 years ago

“Items on arrival were exactly what was ordered and the high standard I expected. Thank you. Time between order and deliver was not the 10 days initially proposed on ordering it took 21days in total. On enquiry after day 10 I received a reply not taking ownership of the issue, no apology just blaming covid. Don't say you can deliver in ten days when you can't. An honest expected delivery date and timely arrival would have received 5 stars”

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Posted 4 years ago

“Great service. They can make any size frame and so many frame choices. Very quick and efficient. very good communication too.”

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Posted 4 years ago

“I am very happy with the frame, it is great quality and seems to be built very well. The only disappointment was the large volume of plastic packaging that it came in. I would prefer to pay a small premium (as insurance for damage) than receive so much plastic, that I have to put in the bin.”

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Posted 4 years ago

“Very pleased with quality and timescales for production and delivery. Instructions for measuring up work out perff for Evelyn.”

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Posted 4 years ago

“Great frame, great communication and fast delivery considering all the challenges. Would absolutely use again and recommend.”

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Posted 4 years ago

“Lovely frame! My print looks gorgeous in this large frame and I’m super happy with how it looks. There were some minor issues with the backboard not being an exact fit, but it was not problematic enough for me to send back. The wait time was a bit longer than the 10-14days that they had stipulated on the site, but only marginally. All in all, I would recommend.”

Helpful Report

Posted 4 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews