Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round. Highly recommended.”

Helpful Report

Posted 4 years ago

“I am really pleased with my picture frame and mount. Having one made to measure with the colours I wanted means it matches my picture and room perfectly. I will definitely be ordering another one”

Helpful Report

Posted 4 years ago

“Lovely frames, good quality, good communication and decent turnaround time. Postal packaging/protection could be better, but saying that the frames weren't damaged by the delivery process. Website excellent and user friendly, but would have appreciated more realistic images of frames to make an accurate choice on style and colour tone. Overall a great experience and recommend.”

Helpful Report

Posted 4 years ago

“Great website made it easy to order exactly the frames I wanted. Very impressed with the care given to (and quality of) the packaging. Even a slight issue I had with one frame was speedily dealt with by Mike. I’ve already recommended to a friend too”

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Posted 4 years ago

“Excellent service and I LOVE my frames”

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Posted 4 years ago

“I was Extremely pleased with the quality frames I received. Well packaged and timely shipping. Would highly recommend”

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Posted 4 years ago

“Great frame, well made and quick delivery. Thank you!”

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Posted 4 years ago

“Very pleased with the frame I have chosen! Communication has been excellent with the team keeping me in the loop very regularly & being most considerate to my needs. Very impressed indeed!”

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Posted 4 years ago

“What else do you buy for a 5th wedding anniversary but a wooden pictures frame to hang in the new sun room that features lots of wood? Measured up a picture my wife has wanted framing for ages and sent the detials off. Website was a Dodle to to use, price looked good. Manufacturing delayed but when I explained the gift was for a anniversary they brought forward production. Arrived just a day late, superbly packaged, looks stunning. Puts me well and truly 1 up in the presi stakes just in time for a Christmas payback! Many thanks for a great job.”

Helpful Report

Posted 4 years ago

“Very pleased with frames. will definitely order more. worth the wait, and excellent communication regarding delay.”

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Posted 4 years ago

“Great frame. Arrived well packaged and in perfect order. Many thanks. Will def use again”

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Posted 4 years ago

“Very quick efficient service,update email's received at the different stages & thoroughly pleased with the end result”

Helpful Report

Posted 4 years ago

“Great service and easy to use website.”

Picframes.co.uk 5 star review on 25th November 2020

Helpful Report

Posted 4 years ago

“Lovely frame and fits my print perfectly, thank you”

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Posted 4 years ago

“This company was a real find. They had exactly what we wanted and at a reasonable price. As with so many things ordered on line at the moment there was a delay from the normal expectations for delivery. They kept in touch throughout giving accurate and helpful advice in relation to the delivery. Thre ws a small hiccup but they managed it immediately and put it right where others may have ignored the request. Would definitely recommend and use again”

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Posted 4 years ago

“Quick, easy to use, great selection. Fabulous frame will definitely be using again.”

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Posted 4 years ago

“Order reasonably simple, product delivered quickly and well protected and the sizing was perfect. First time used and will probably repeat orders as required.”

Helpful Report

Posted 4 years ago

“Ordered a mounting board. Well crafted, exactly to specifications. Arrived well wrapped and undamaged. Looks great. Only slight issue was that it did take quite a bit longer to receive than the website indicated and there wasn't any communications to update or reassure.”

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Posted 4 years ago

“I am delighted with my frame. It took a while but Picframes kept me informed along the way and were courteous. Pleased with the options available and the recommendations helped me to choose. Thank you.”

Helpful Report

Posted 4 years ago

“Was a bit slower arriving than expected but as they emailed an explanation for the delay,(covid related staff issues), I was more than happy to wait a few extra days. A well cut mount 70cm x 50cm which was well packaged for posting.”

Helpful Report

Posted 4 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews