Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, the frame is spot on, would recommend”

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Posted 5 years ago

“Easy to order, great choice of materials, timely delivery - all in all a great service. Thank you!”

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Posted 5 years ago

“Excellent service from start to finish. Very happy with the frame, good quality and measurement spot on.”

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Posted 5 years ago

“Poor customer service, late delivery, however email said it will come on time, again very poor customer service waiting for answer 2 days, no order summary paper in the package.”

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Posted 5 years ago

“Order placed, money taken from bank account, no confirmation email or products received and phone calls unanswered. Avoid this website at all costs.”

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Posted 5 years ago

“Really pleased with the four picture frames. It was easy to use the website to order the different sizes and they all arrived exactly as requested. The company kept us informed of how the order was progressing and it arrived promptly. The frames are of a good quality and I would definitely use Picframes again.”

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Posted 5 years ago

“The border was too big. I threw it away.”

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Posted 5 years ago

“Lots of choice, quality materials and an easy to use online ordering system. Very reasonably priced for the quality provided and the products arrived on time. All round a very good service that I would be more than happy to use again.”

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Posted 5 years ago

“It is so easy - I just put in the measurements and choices and you do the rest.”

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Posted 5 years ago

“Excellent service, great response”

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Posted 5 years ago

“Excellent service and good quality products.”

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Posted 5 years ago

“The website is absolutely brilliant as it will give you a rather accurate image of what your picture will end up looking. It helped me HUGELY with choosing the right frame. the quality of the frames is also outstanding, especially given the competitive pricing. Overall a really good experience. I highly recommend this company.”

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Posted 5 years ago

“Great Great quality and Perfect for my art piece. Took a while to come but worth it!”

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Posted 5 years ago

“Fantastic service and quality, would highly recommend using PicFRAMES. Website is quick and easy to use with regular emails to update on status of orders. Thanks”

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Posted 5 years ago

“Great service again! Going to do a repeat order as they were spot on!”

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Posted 5 years ago

“Great frames , accurate to the mount & frame style I order. Excellent quality at a keen price”

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Posted 5 years ago

“The frame is exactly as ordered and looks great. Took a while but everything is doing that at the moment and it was no longer than expected. Thank you.”

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Posted 5 years ago

“Always provide a quality product”

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Posted 5 years ago

“Never received my order. Ordered on the 15th of May, today is 28th June. Not a bad website, I am just very disappointed.”

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Posted 5 years ago

“The service was excellent, from ordering to being kept up to date with progress, to delivery. Sadly the product itself was a disappointment. Perhaps it was due to the size I chose but the frame was held together with a small piece of hardboard screwed to the central area. It had to be removed to insert my picture and to remove the protective cover of the acrylic. When I went to reassemble the picture it was very difficult. It bowed in the middle and it took two of us to complete the job. One of us had to squeeze the frame together to get the hardboard to line up. We managed but not before splitting the frame. I would be very reluctant to order another frame off you. To be honest it was a nightmare.”

Helpful Report

Posted 5 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews