Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a set of 7 Oak frames mounts from Picframes - my first interaction was with Mike when I wanted to ask some questions about the frames - he was really helpful on the phone and his confidence and knowledge reassured me that I had chosen the right place The frames arrived promptly, I was informed when they were completed and in transit - and I could track the process precisely which was very convenient. The testament to good service is when something goes wrong and as unfortunately two were damaged in transit (nothing wrong with the packaging just unfortunate I guess) - this was immediately rectified by Mike and within a couple of working days I had the replacements. The frames are beautifully made, you can't beat real wood and the raw beauty of unvarnished oak set off our picture collection perfectly - I love that each piece is unique as the colours and grains vary slightly - the mounts are precise and flawless which the overall effect is of great quality These are more expensive than you'd pick up at a department store but they will last a lifetime and for a treasured picture it's well worth the extra cost - I can't recommend them enough.”

Helpful Report

Posted 9 years ago

“Frames were exactly as described and arrived on the date and time promised. Measurements were spot on. I'd recommend to anyone thinking of having custom frames made and will use again without hesitation if the need arises.”

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Posted 9 years ago

“Very easy to use website. Huge choice of frames, mounts etc. Very well packaged and good communication with regard to delivery. Overall a very good online/mail order service.”

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Posted 9 years ago

“Great service, great frame as usual.”

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Posted 9 years ago

“1st class product, 1st class service”

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Posted 9 years ago

“Excellent, fit exactly as described and the quality finish was better than the online picture portrayed”

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Posted 9 years ago

“Such a easy process to order and quality and delivery great.”

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Posted 9 years ago

“Thank you so much for my pictire frame. It's a perfect fit and really good quality.”

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Posted 9 years ago

“The frame was easy to choose and the sizing template helped. The goods arrived quickly and look great.”

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Posted 9 years ago

“Frame was delivered with minimum fuss, packaging was very secure! The total time frame was 10 days which was exactly what they had said. Perfect service! :)”

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Posted 9 years ago

“Extremely pleased with the entire service provided, from the picking of the frame to it being delivered. The frame is of a very good quality. I would highly recommend this company to anyone looking for picture frames.”

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Posted 9 years ago

“Very pleased with the frame etc and the service, all on time”

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Posted 9 years ago

“Very pleased with the service, the frame is very good quality”

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Posted 9 years ago

“Ordered 2 different frames, both where great. Extremely well packed so no fear of any damage. Would order again. Thanks”

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Posted 9 years ago

“Mounts were easy to measure and calculate online and delivered promptly. Colour as shown and fit perfectly in my frames! Would not hesitate in using again if a picture needs updated!”

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Posted 9 years ago

“Nicely made frame, perfect sizing and finish, fast delivery and very well packed. We will be buying more to frame the rest of our prints.”

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Posted 9 years ago

“Just put picture up and am so pleased with the frame. It was easy to access the service. Instructions were simple and plenty of choice. Delivery prompt. Would definitely order from you again. Many thanks. L Day. Nottingham”

Helpful Report

Posted 9 years ago

“Very pleased with my frames. Easy to use web site, and great choice. Custom-made frames at a very competitive cost, and much better quality than the ready-made alternatives which we looked at and which were all pretty flimsy. Delivery was excellent too. Would definitely use again, and recommend to others.”

Helpful Report

Posted 9 years ago

“I am very satisfied with my order which enhances my artwork beautifully. Packaging was excellent and delivery as determined on order. I will certainly be ordering again in the future”

Helpful Report

Posted 9 years ago

“The website was very easy to follow, and choosing the frame, ordering the correct size etc was very simple. I found the cost very reasonable, much cheaper than the 'High Street'. When I ordered the frame I was advised on the approximate time it would take to make and dispatch it, and notified when it was sent to me, with the day and time expected! The frame is lovely, good quality and really flatters the picture we bought it for. I will definitely use again next time I require a frame, rather than going shopping with my ruler!!”

Helpful Report

Posted 9 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews