Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

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Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to navigate, the cost when compared to other sites after you add shipping is probably slightly cheaper. The frame took a little over a week to arrive and was very well package so no chance of damage. The quality of the frame was very good and came with the necessary wall fittings. Overall very pleased and would recommend to any looking to get a bespoke frame made.”

Picframes.co.uk 5 star review on 6th September 2021

Helpful Report

Posted 3 years ago

“This is a tad embarrassing, the frame is beautiful and of a very high quality unfortunately it is too big for my picture and I can’t remember what size I’ve told you the picture was. I suspect I’ve made an error when choosing the borders.”

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Posted 3 years ago

“First class frame, clearly made with care and to exactly the right size. Will definitely be my first choice for frames in the future.”

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Posted 3 years ago

“Very good quality frame and good communication via email re delivery etc”

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Posted 3 years ago

“Very pleased with the frame we ordered the Grandaughters uni photo fits beautifully .”

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Posted 3 years ago

“Frame was the exact size I ordered. Very pleased with the level of service and associated updates.”

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Posted 3 years ago

“Great product and quick service. Highly recommended!”

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Posted 3 years ago

“At short notice 3 frames were supplied for a funeral. Product very good. Well packed for protection, and arrived on time un damaged. Would definitely recommend”

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Posted 3 years ago

“I am very pleased with the quality of my frame and with your customer service throughout. Would definitely recommend Picframes. Many thanks.”

Helpful Report

Posted 3 years ago

“I ordered a bespoke frame from Picframes which was only 65mm x 180 mm. Once my order was being processed, I received a call from a member of staff double checking the sizes I required as the frame was very small. They then proceeded to produce my order and it was delivered shortly afterwards. Unfortunately, the frame had been damaged during transit and had a significant dent on one side. I emailed Picframes with some photos of the frame and packaging and requested a replacement. Within in a week, I had a brand new frame (the packaging was very substantial!). Great service from Picframes and a lovely product. Wouldn't hesitate to recommend.”

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Posted 3 years ago

“This is an excellent service. Good quality frames and mounts, produced to the exact measurements you provide and in a timely manner.”

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Posted 3 years ago

“Frame arrived very protected in packaging and is a perfect fit and compliments my beautiful painting. Thank you”

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Posted 3 years ago

“Great service from start for finish. Reasonable prices. The final product was perfect. Thank you”

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Posted 3 years ago

“Excellent product, made to specifications required, and delivered intact, well protected packaging. Kept informed all the way from start of production, to delivery on time on my doorstep. Well done to all concerned.”

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Posted 3 years ago

“This company is so good. Delightfully easy to deal with from the outset with a very easy ordering set up and very well organised web site. Also if you need to ring them about something they answer the phone and are real people who are concerned and helpful. And we haven't mentioned the product which is seriously good for the price and comes well packaged and assembly is a piece of cake. Delightful”

Helpful Report

Posted 3 years ago

“After poor service from DHL, unreliable, received the picture frames Tuesday mid afternoon. Have to say, am delighted with all 3 of them and impressed with how well packaged the frames were. Having framed the photos, these fit perfectly and the gift was well received by the recipient. I will most certainly use your service again and would not hesitate in recommending you.”

Helpful Report

Posted 3 years ago

“The dimensions were accurate and the frame was packaged well.”

Helpful Report

Posted 3 years ago

“Love the fact that you can get exactly the size frame you want. Have used Picframes several times and the quality is excellent as is the service.”

Helpful Report

Posted 3 years ago

“Excellent, reasonably priced product and speedy service”

Helpful Report

Posted 3 years ago

“I first used Picframes during lockdown and was delighted with the solid oak frames I received and have continued to buy from Picframes. The quality of craftmanship, careful packaging and efficient delivery is excellent. In addition I found it helpful to receive updates on where my order was in the system. The lead time from order to delivery was exactly as promised. Overall excellent value and service.”

Helpful Report

Posted 3 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews