“I truly appreciate the items you provide, and I’m excited to order a few more. I feel an immense sense of satisfaction, both emotionally and physically.”
“Maybe they have reformed after so many negative reviews? I purchased a toy that stopped working 5 months later...and wrote by email to ask if I could buy a new charger unit for the thing. I got a reply right away...from a person it seemed (not a robot...a big plus!) promising me a refund--which WAS actually processed. I had not read all these horror stories before purchasing.”
“I don't know why all the negativity reviews. I've been purchasing from Pink Cherry for over 4 years now and I have never had any problems with my orders. Also, my orders have always been delivered before the date of delivery.
Hats off to you, Pink Cherry!!!”
“I can't relate to the negative reviews here. Pinkcherry (California) has good customer service. They respond to my emails within minutes! Actually a superb response time. Customer service worked with me when I told them the problems with my delivery. They offered to replace all my items when the shipper failed to deliver them. At this point, I am waiting another week to see if my package will be delivered. But the fact they offered to resend all the items made me write a positive review. I will update the review if anything changes but so far I feel good about PinkCherry Ca.”
“Great customer service experience. Shona helped me when I put the wrong address on my order. I emailed the second I realized and she was able to change the address before shipping. I am so grateful!
That in addition to the super sale price I got on something I've been searching for for months.”
“Ive ordered twice from here. One free gift I haven’t used but 6 others that were better than expected. Only thing I don’t care for is the wired body wand massager but it gets the job done so oh well.”
“The most amazing company to buy from!!! Top quality toys and the most discreet packaging too. Items always arrive on time and offer price matching if you find a lower price within 33 days of your purchase.
No wonder they keep winning awards and are the #1 sex toy web company for the past 15 years!!!!”