"Flowers no delivered 3 days after date for it, all what's been offered is \u00a310 credit of my next order!!! That will be never."

"I ordered mother's day flowers (roses and lilies) for my mum and mother in law and was so disappointed when I saw what they received. The bouquets were pathetically small (I ordered the medium size), the roses were nearly dead and drooping even though the policies hadn't even started to open. Customer service was terrible - when I complained they just offered 10% off my next order - not much use when I would never order from them again. Both deliveries were also late despite being placed within the required timeframe"

"I received an orchid bowl as a Xmas present 2days before Christmas which was of a very poor quality. I contacted customer service but they were not taking any calls over the 4day Xmas holiday so when I managed to speak to them was told they have a 3day complaints policy and I was outside that time.\r\nThe company guarantees 100% customer satisfaction but after numerous emails to Lewis.h requesting a replacement plant they refused to replace the plant.\r\nI would not recommend PRESTIGE FLOWERS do not buy anything from them the only thing worse than the orchid that I received is the CUSTOMER SERVICE of this company."

"PLEASE DO NOT ORDER FLOWERS FROM PRESTIGE !!\r\nI ordered the Festive bouquet before Xmas for my daughter - \u00a329-00 \r\nThe flowers she received was nothing like the flowers I ordered from their website (see photos) sparse and wilted.\r\nI complained the next day attaching a photo and asked for a full refund as per their 100% Satisfaction Guarantee.\r\nThey responded back to say the flowers I received was satisfactory and offered me \u00a315 off my next order.\r\nI responded to confirm that I would NEVER use them again and requested a full refund - I heard nothing and have since emailed several times with no response.\r\nThe flowers my daughter received was dead and wilted within 48 hours.\r\nI have always used Bloom & Wilde whereby their flowers and service are excellent.\r\nUnfortunately, I was taken in by the discounts they offer and the blurb they put on their website \u2026. Please don\u2019t waste your money it\u2019s all lies !!\r\nI\u2019ve been well and truly ripped off - I should have read the reviews before ordering - some of which are extremely negative and similar to my experience.\r\nLook at the photos and make your own mind up.\r\nPlease don\u2019t waste your money like I did."

"PLEASE DO NOT ORDER FLOWERS FROM PRESTIGE !!\r\nI ordered the Festive bouquet before Xmas for my daughter - \u00a329-00 \r\nThe flowers she received was nothing like the flowers I ordered from their website (see photos) sparse and wilted.\r\nI complained the next day attaching a photo and asked for a full refund as per their 100% Satisfaction Guarantee.\r\nThey responded back to say the flowers I received was satisfactory and offered me \u00a315 off my next order.\r\nI responded to confirm that I would NEVER use them again and requested a full refund - I heard nothing and have since emailed several times with no response.\r\nThe flowers my daughter received was dead and wilted within 48 hours.\r\nI have always used Bloom & Wilde whereby their flowers and service are excellent.\r\nUnfortunately, I was taken in by the discounts they offer and the blurb they put on their website \u2026. Please don\u2019t waste your money it\u2019s all lies !!\r\nI\u2019ve been well and truly ripped off - I should have read the reviews before ordering - some of which are extremely negative and similar to my experience.\r\nLook at the photos and make your own mind up.\r\nPlease don\u2019t waste your money like I did."

"Placed an order for my mums birthday upgraded to the \u201clarge\u201d so pathetic looking what arrived never again small bunch all dead!"

"Placed an order for my mums birthday upgraded to the \u201clarge\u201d so pathetic looking what arrived never again small bunch all dead!"