“Overall a good experience. Excellent price and easy to order online - although the "sale" price seems to renew every 24 hours.
Let down by lack of communication (i.e. none) regarding delayed delivery of 2 weeks.”
Good Afternoon, Your reviewing us as a company such as the website, any customer service your have received etc. You will be sent a separate email at a later date asking you to review the product etc. Regards Flush Bathrooms
Good Afternoon
We work very hard with the way our website is laid out. Were a little lost by your comment as products can be easily purchased and read at the top of the page.
Regards
“There was a delay in receiving my order. I emailed customer services and they replied very quickly to sort out the issue. Prior to ordering I emailed to ask a question about the product, again a very quick response to my query. Very happy with my purchase and value for money. I would recommend and use again”
“there was a lack of communication. I was not told when my delivery would be. I checked my emails every day hoping to hear when my delivery might be also loging into my account but nothing.i arrived home on Tuesday to find a card from a delivery company who had tried to deliver my order. I now have recieveed my order but it would of been good to know when my delivery would be.”
Good Afternoon
Thank you for your review. We have been looking into this since you placed your order with us and have implement a number of new measures to make sure customers are notified more
Regards
Mark
“The website is easy to use. The only negative is that when I called to inquire about my order, no one was available to answer. I subsequently sent an email and someone called me very quickly with an update.”
“The website was really easy to navigate and use. The purchase process was quick and easy. Once purchase was made and email was received regarding the successful purchase.
But...
I have heard nothing since regarding my order. I don't know when it'll arrive, who will be delivering, a delivery window, etc.
I was suggest some sort of corespondance that puts the buyer at ease with a delivery day (or something that says..."it's still coming, or "nearly there...").”
“I was impressed with the service and knowledge of the salesmen I dealt with and the willingness to help with a request concerning a delivery date for my quadrant shower”
