Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.90

4.9 Rating 2,344 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still hold reservations on a timely refund since I began this process last week. Certainly more than 3 to 5 business days. But Crislin did good under the circumstances your company put her in.”

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Posted 4 years ago

“MJ was very thorough and knowledgeable in his customer service and ability to follow up with the information, tracking, and details that I required. Great job, MJ!”

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Posted 4 years ago

“Extremely fast on filling my order. The prices for my parts (hard to find) were substantially lower than other plumbing stores and even some big box stores. Guess they will have to put up with me in the future. I have found my go-to on-line plumbing parts provider. Plumbers Stock is a great company to work with. Thank you from Idaho.”

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Posted 4 years ago

“I reached out to Ercel to see about an order that I had placed yesterday to see if I could make a change to the shipping address to correct a mistake that I made. Ercel was very friendly and truly interested in making sure he did everything he to do to help me. Unfortunately, the package shipped the same day I ordered it and he couldn’t make the necessary change to the shipping address, but did provide me the FedEx tracking number. Ercel is a real asset to you Team.”

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Posted 4 years ago

“So far so good. Waiting on an order that is back ordered everywhere. Don’t need it for a couple of months. Plumbers Stock keeping me abreast.”

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Posted 4 years ago

“No wait to speak and answer questions easily.”

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Posted 4 years ago

“My drip pan was too large and the company was courteous to send a return label even though it is not the normal policy. Pam”

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Posted 4 years ago

“I ordered several items that were out of stock and needed to be ordered from the manufacturer (6-8 week lead time). However, later I noticed there were some in stock in one of the local warehouses. I called and within minutes, one of the representatives (Ann Diaresco) was able to update my order to be shipped from the local warehouse (in 5-7 days) – at no extra cost! Great company, smooth experience overall, and prices were unbeatable.”

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Posted 4 years ago

“Order was taking too long to fill. The price was ok and I requested a cancellation of the item.”

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Posted 4 years ago

“Thank you Plumber Stock especially Ann Diaresco for helping me with my order. She's the only one who helped me with my order because other agents said they would call me back but i did not get any call back. Good thing I was assigned to Ann and she helped me a lot. Thank you so much Ms. Ann.”

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Posted 4 years ago

“Huge thanks to Crislen! She was super helpful on the phone!”

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Posted 4 years ago

“Crislen helped me to resolve an issue with my order.”

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Posted 4 years ago

“Placed an order online. Got no confirmation so after a few weeks I called. I had to wait about six minutes to get help, but the person who finally helped me did a great job.”

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Posted 4 years ago

“Ercel was friendly and helpful - made my return very easy. It was nice doing business with someone so accommodating”

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Posted 4 years ago

“Answered all questions in a timely manner and was very courteous. Good job.”

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Posted 4 years ago

“Grace Andrada THANKS for your great help.”

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Posted 4 years ago

“Posed a question about a part I had ordered. She took my order number and was able to give me the information that I had requested. In this day of poor customer service she was a beacon.”

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Posted 4 years ago

“Patient and easy to communicate, good service.”

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Posted 4 years ago

“Although the shipping was beyond the expected delivery time, Frank was very helpful.”

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Posted 4 years ago

“They were the only one that I could find that had the size. They still need improvement on their customer service.”

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Posted 4 years ago

Plumbers Stock is rated 4.9 based on 2,344 reviews