Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,753 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Patricia Frash is actually a returning customer from August of 2019. The customer service I received in August was excellent. This why I am returning to buy the same product for my house in California. I had brought two in August of 2019 for my sister in Henderson, NV. She is very happy with her Watco innovator push pull Oil-Rubber Bronze Trim Kit. I can wait to receive mine. I have received the same excellent customer as I did in 2019, very professional, knowledgeable and caring for customers' purchases with delay of products and items on backorder. Customer has been great with Communication through email and staying on top of delays from MFG and keeping me up with updated.”

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Posted 3 years ago

“Bernard was a great help”

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Posted 3 years ago

“Bernard was very helpful in resolving my problem. Thank you for the quick responses and friendly interaction.”

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Posted 3 years ago

“MJ was very thorough and knowledgeable in his customer service and ability to follow up with the information, tracking, and details that I required. Great job, MJ!”

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Posted 3 years ago

“Extremely fast on filling my order. The prices for my parts (hard to find) were substantially lower than other plumbing stores and even some big box stores. Guess they will have to put up with me in the future. I have found my go-to on-line plumbing parts provider. Plumbers Stock is a great company to work with. Thank you from Idaho.”

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Posted 3 years ago

“I reached out to Ercel to see about an order that I had placed yesterday to see if I could make a change to the shipping address to correct a mistake that I made. Ercel was very friendly and truly interested in making sure he did everything he to do to help me. Unfortunately, the package shipped the same day I ordered it and he couldn’t make the necessary change to the shipping address, but did provide me the FedEx tracking number. Ercel is a real asset to you Team.”

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Posted 3 years ago

“So far so good. Waiting on an order that is back ordered everywhere. Don’t need it for a couple of months. Plumbers Stock keeping me abreast.”

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Posted 3 years ago

“No wait to speak and answer questions easily.”

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Posted 3 years ago

“My drip pan was too large and the company was courteous to send a return label even though it is not the normal policy. Pam”

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Posted 3 years ago

“I ordered several items that were out of stock and needed to be ordered from the manufacturer (6-8 week lead time). However, later I noticed there were some in stock in one of the local warehouses. I called and within minutes, one of the representatives (Ann Diaresco) was able to update my order to be shipped from the local warehouse (in 5-7 days) – at no extra cost! Great company, smooth experience overall, and prices were unbeatable.”

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Posted 3 years ago

“Thank you Plumber Stock especially Ann Diaresco for helping me with my order. She's the only one who helped me with my order because other agents said they would call me back but i did not get any call back. Good thing I was assigned to Ann and she helped me a lot. Thank you so much Ms. Ann.”

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Posted 3 years ago

“Huge thanks to Crislen! She was super helpful on the phone!”

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Posted 3 years ago

“Crislen helped me to resolve an issue with my order.”

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Posted 3 years ago

“Ercel was friendly and helpful - made my return very easy. It was nice doing business with someone so accommodating”

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Posted 3 years ago

“Answered all questions in a timely manner and was very courteous. Good job.”

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Posted 3 years ago

“Grace Andrada THANKS for your great help.”

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Posted 3 years ago

“Posed a question about a part I had ordered. She took my order number and was able to give me the information that I had requested. In this day of poor customer service she was a beacon.”

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Posted 3 years ago

“Patient and easy to communicate, good service.”

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Posted 3 years ago

“I was very impressed and amazed with how Crislen was able to answer questions and find the status of my product. Hopefully my order will arrive soon Thank you to her, she's very accomodating and well trained to her job.”

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Posted 3 years ago

“Thank you so much Bernard you were a huge help, quick to assist and very respectful and didn’t take much of my time , thank you”

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Posted 3 years ago

Plumbers Stock is rated 4.9 based on 1,753 reviews