Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,601 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,601 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“I returned an item and it was a smooth transaction with franz.”

Helpful Report

Posted 1 year ago

“I spoke to franz over the phone and he helped me with my questions about my order.”

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Posted 1 year ago

“Franz was able to resolve my payment issue efficiently.”

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Posted 1 year ago

“Wonderful and satisfying customer service from franz!”

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Posted 1 year ago

“Franz took my inquiry and assisted me.”

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Posted 1 year ago

“The return process was smooth. Thanks to franz for assisting me on my request.”

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Posted 1 year ago

“Franz was very helpful and able to answer any questions I had regarding the pump I ordered.”

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Posted 1 year ago

“I purchased a wheelbarrow tray for 106.00 dollars. The add said it fit most 6 cu ft models. Well it didn't fit mine. there were no specific models that it didn't fit. my thought, I have a very popular model so i try it. When I went to return it they were happy to refund my money as soon as it was returned. they sent a return authorization but told me i was responsible for shipping. $411.07 to send back a 9pound plastic tray that has no way of knowing if it will fit or not. Now I probably should have look closer at this company and product, btw after I received it and had my experience, i found several others who had the exact problem. This company is not do due diligence in explaining the issues with this product. Shame on me for not putting this under a microscope but I can let the rest of you know what kind of terrible customer service they have .BUYER BEWARE1 Oh also I doubt they spent 400 bucks to to ship it to me so maybe at least they could have helped with their shipper to send it back. worst I ever delt with. JK”

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Posted 1 year ago

“At Plumbersstock, I was able to find the brass escutcheon plate and brass screws to replace my 29 year old chrome escutcheon plate and screws that were in my original new build house bathroom! Franz will be my go to customer service representative! Thank you.”

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Posted 1 year ago

“hi all contacted plumbers stock.com through internet ssearch. Sam always skeptical, when i do that but surprise , surprise plumbers stock was surprisingly personal, helped me with selection with great support i felt greatly supported then i ordered ,pedestal sink i needed hardware, at this point, Franz,took all my needs, and special ordered they are great i will recommend to anyone”

Helpful Report

Posted 1 year ago

“Plumbersstock has a very good reputation on their customer service department. I spoke to franz and he helped me in a timely manner.”

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Posted 1 year ago

“Franz helped me and now my order was shipped. Good job plumbersstock.”

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Posted 1 year ago

“Quickly resolved my payment issue. Service rep. Was professional”

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Posted 1 year ago

“Chat rep Franz helped me with my inquires”

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Posted 1 year ago

“I inquired about my order with franz and it was a great experience. I will use plumbersstock for my future online shopping needs.”

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Posted 1 year ago

“Unfortunately ordered the wrong part but Franz graciously helped me out with a full refund. Excellent customer service and prompt answers also. Thanks again.”

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Posted 1 year ago

“Thank you for your assistance franz.”

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Posted 1 year ago

“I will consider plumbersstock as one of my best options to shopping online. The representative named franz helped me with my questions.”

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Posted 1 year ago

“I leave this review for franz and his assistance over the phone.”

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Posted 1 year ago

“The customer rep named franz assisted me on my return process request. Great job.”

Helpful Report

Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,601 reviews