Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,498 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company great prices and Jake helped very well”

Helpful Report

Posted 1 year ago

“Good at communication”

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Posted 1 year ago

“Good customer service.”

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Posted 1 year ago

“Responded promptly to email.”

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Posted 1 year ago

“Compamy gets 2 stars The five stars are for Jake only, the customer service tech that I spoke with last. The other customs service treks I spoke to get a 3. After two weeks of calls to get the status of my order jake finally manages to find out that the part was discontinued and stated he would give me a refund. I haven't gotten it yet... so will try to update when It comes in... if there is no update... no refund showed up yet... THE LEAST THEY CAN DO Is issue a refubd SINCE MY BATHROOM BUILD OUT HAS BEEN ON HOLD FOR TWO WEEKS WAITING FOR THIS PART.”

Helpful Report

Posted 1 year ago

“Jake was very helpful.”

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Posted 1 year ago

“thanks for helping, very excellent support by Mr. Jake. cleared all my doubts and checked the stock and availability very fast with no delays. thanks once again JAKE”

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Posted 1 year ago

“Jake checked on my part which was back ordered. It has shipped and was the correct part. Very helpful. Thank you for the great service.”

Helpful Report

Posted 1 year ago

“Plumbers stock representatives Franz& Mia were outstanding to work with. A+ Kind, courteous and considerate. Meanwhile dealing with Williams furnace was an absolute nightmare to deal with. Franz & Mia however helped me substantially with the issues and was accommodating thru out the whole transaction. Word to the wise if you have an older Williams Furnace they do not let 3rd party sellers such as Plumbers stock aware if Williams parts are availabe until you place an order. They wasted 3 months of my time with no heat till they let Plumbers stock aware they discontinued the burner I needed. Getting a refund took longer than expected too all thanks to Williams.”

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Posted 1 year ago

“Jake was very helpful - Thank you for the excellent customer service.”

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Posted 1 year ago

“Just wanted to text you about the excellent service I received today by MJ he was patient, highly skilled, and very reassuring that my order had been taken care of in a very professional manner. Thanks again.”

Helpful Report

Posted 1 year ago

“Jake was helpful and answered all my questions”

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Posted 1 year ago

“MJ was very helpful and found the part we needed for our faucet. He was very friendly, too :-)”

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Posted 1 year ago

“Jake was courteous and professional while handling my return request.”

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Posted 1 year ago

“Jake solved my problem, now it is a matter of 4 to 5 weeks until I received my merchandise thank you. I did not fill survey below, has not shipped yet.”

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Posted 1 year ago

“I have received an email from Aaron stating that my order did not go through, ans I was not notified until I first sent an email questioned where us my pro product, but finally I called back and had my issue fixed with Jake, thank you for your time..”

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Posted 1 year ago

“Jake is great. But it's taking 3 months + to get our part.”

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Posted 1 year ago

“Jake handled the problem well.”

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Posted 1 year ago

“Aaron was very helpful in sourcing what we needed and solving a number of issues!”

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Posted 1 year ago

“Jake in customer service was "Johnnie on the Spot" and quickly canceled an order and issued a refund on a part I improperly ordered. He advised me on the proper needed part and I immediately ordered it. Customer service at their company number one!!”

Helpful Report

Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,498 reviews