Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,611 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought and paid for a tool only to see it was out of stock with a long lead. I called and spoke to MJ who assured me they would start the process of refunding. Thank-You!”

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Posted 2 years ago

“Great customer service from Dean.”

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Posted 2 years ago

“Authorized a return and then debited my card instead of a credit and refused to rectify the situation. I will never do business with Plumbers Stock again!”

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Posted 2 years ago

“Followed my request for cancellation of duplicated order & delivered what ordered on time. Thanks”

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Posted 3 years ago

“Ercel was very helpful answering my queries and very prompt in forwarding Tracking information. Highly recommended!”

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Posted 3 years ago

“Crislen did a great job! She was an excellent assistant. The best customer service ever.”

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Posted 3 years ago

“Crislen Help me with my orders!”

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Posted 3 years ago

“Bernard Mijares the customer service agent was extremely helpful, knowledgeable and polite. A great customer experience!”

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Posted 3 years ago

“The best customer service experience! Thanks to frank.”

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Posted 3 years ago

“VERY HELPFULL”

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Posted 3 years ago

“Bernard was very helpful and polite. Thanks!”

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Posted 3 years ago

“Excellent phone customer service by Bernard, now waiting for my item👍👩‍🌾”

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Posted 3 years ago

“Bernard helped me navigate ordering a replacement set of sinks since the ones I originally ordered have been discontinued. He was knowledgeable, courteous, professional and helpful in every way.”

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Posted 3 years ago

“I am writing to recognize the singular assistance of someone in the Service Department (Named "MJ"), who offered extraordinarily professional courtesy to me when I could not locate the product I had purchased some 6 weeks ago. He researched it while I was on the telephone, thoroughly and all the while keeping me informed of what he was doing, until he located the original UPS Tracking Number, and waited for my return phone call to confirm good receipt. His intelligence and kindness is without parallel in my professional life. Apart from that, the price on the Toto sink I'd ordered was among the lowest I could find online, and the delivery was, hands-down, the quickest. Many thanks, and I hope to do business again with Plumbers Stock soon.”

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Posted 3 years ago

“Best customer of any online business I have ever dealt with! Highly recommend!”

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Posted 3 years ago

“Bernard was very helpful!”

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Posted 3 years ago

“Bernard Mijares the customer service agent was extremely helpful, knowledgeable and polite. A great customer experience!”

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Posted 3 years ago

“Yesterday I noticed a charge on my cc for a product that had been back ordered but I hadn’t received an email about it being shipped. Called today to inquire and CSR was very helpful and efficient. Made sure to answer all my questions and asked if anything else she could help with. My item had been shipped on the 11th with FedEx and I should get it early next week! Can’t wait!! Thanks Plumberstock!”

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Posted 3 years ago

“Ercel was very helpful! Great customer service, Sympathetic, understanding and went the extra mile to make things right. Thanks Ercel!”

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Posted 3 years ago

“Best customer service. This guy was fantastic!”

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Posted 3 years ago

Plumbers Stock is rated 4.9 based on 1,611 reviews