Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,611 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Mia on the Support line. She was very helpful and was able to provide shipping information on my order right away.”

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Posted 2 years ago

“MJ was right on no bs”

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Posted 2 years ago

“Customer service”

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Posted 2 years ago

“Ann Diaresco took good care to keep me informed of my order, and made sure my special shipping needs were met.”

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Posted 2 years ago

“Jacob P got back to me on a Friday evening. I didn’t expect a reply over the weekend. Thanks!”

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Posted 2 years ago

“Put in for an order of 3x zone valves for my underfloor heating to be shipped to Ireland! - Jacob was very helpful in processing my order. Fingers crossed they will be shipped soon!”

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Posted 2 years ago

“Jacob P resolved my question right away and provided me great information.”

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Posted 2 years ago

“Ann D. was extremely helpful and knowledgeable. I very much appreciated her kind attitude.”

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Posted 2 years ago

“Great customer service (Jacob). He stayed on the line w/me until I had my invoice. Phone calls answered very quickly, too! Highly recommend this company.”

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Posted 2 years ago

“Ann was great and was able to replace a part that was either defective or damaged in transit (we are not sure which). It was done quickly and easily. They did a great job!”

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Posted 2 years ago

“Jake…I can only describe his service as outstanding! He was professional, patient, and knowledgeable. Plumbers stock should be proud to have such an employee that makes their customers feel important and heard. Kudos to Jake!!!”

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Posted 2 years ago

“Jacob was fantastic to work with. Great customer service.”

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Posted 2 years ago

“Good customer service. Rep was outstanding on getting my order corrected.”

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Posted 2 years ago

“Jake was amazing. He had all the answers to my questions and more impressively, answered, reached out above and beyond for us.”

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Posted 2 years ago

“I apparently ordered the wrong part. Although common sense says that the part should have been the correct one. I determined to just return the part. I contacted PS.com and got the information needed. Followed instructions and waited for over a month for a refund. Called twice to get somebody to answer. Got Jacob, he THEN had the refund processed. That is very poor business practice. Company is difficult to contact. Does not return calls and apparently does not process refunds unless the customer meets ALL of their demands and then has to pester them to get the refund.”

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Posted 2 years ago

“Good price and good service. Can’t wait to receive delivery. Thanks, Ann!”

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Posted 2 years ago

“Jake was excellent he helped me so very much. He deserves a rise he was just a great help and he took his time and help me so much”

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Posted 2 years ago

“Representative Ann D. was very efficient & polite in canceling my order that was placed on August 25. I was disappointed that the estimated arrival dates were extended a few times until the end of November from the initial 13 day ETA. In addition, the items had to be sourced from another vendor for over 20% more.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“I was initially quite pleased when my product arrived 'early' but then disappointed when I discovered it was broken. I had purchased the shipping insurance and am very glad I did. After some back and forth between the insurer and Plumbers Stock I was made whole when Plumbers Stock shipped me a replacement. It would have been nicer if Plumbers Stock had taken full control of the insurance claim but eventually I was able to coordinate and Plumbers Stock sent me a replacement.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,611 reviews