Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,611 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Talked to representative of your company and was told of shipping problems of manufacturer of said product.”

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Posted 2 years ago

“Jacob was very service oriented and even followed up with email. The reason for a 4 rating is that when I ordered the item it did not state that the item is back ordered with the manufacturer. I ordered the end of Sept and now hearing it will be possibly Nov before being shipped.”

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Posted 2 years ago

“I called to cancel an order today. Jacob was more than helpful in completing that process for me. He was courteous and made sure that I was satisfied.”

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Posted 2 years ago

“Great technical support and no hassle returns”

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Posted 2 years ago

“jake very helpful tracking my order. great service”

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Posted 2 years ago

“Jacob (Jake) was very helpful in resolving my order.”

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Posted 2 years ago

“Ann D. did a wonderful job explaining the slight delay of my order. The six weeks availability of the product was a little bothersome, since I could not turn on the cold water. The faucet was dripping and I did not wanted to waste all that water. The long drawn-out availability of the replacement parts was a little annoying, but that was not your fault. However, you made it more bearable with your good and honest service information. Keep up the good work! Greeting Franz M.”

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Posted 2 years ago

“Your customer rep, ANN, was EXTREMELY HELPFUL. I was beginning to get negative vibes as nobody from your office had responded earlier to my various messages. Thank God I finally interacted with ANN. You should hire more people like her.”

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Posted 2 years ago

“I need to cancel the order due to lead time. Called the number and the cancellation process was very smooth. Jacob was kind and very helpful.”

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Posted 2 years ago

“Jake gave excellent customer service!!!”

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Posted 2 years ago

“Jake help me out this morning on a question I had about my order. My order came in a very timely manner unscathed and well packed. Took three days to get a whole toilet. The price was unbeatable, that saved me over 200 dollars. Get place for your plumbing needs.”

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Posted 2 years ago

“The young lady was very helpful and accommodating. You had what I needed.”

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Posted 2 years ago

“Ann D was a great help with a recent order. She provided excellent customer service.”

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Posted 2 years ago

“Jacob P did a fantastic job in locating my product that was returned for credit, very friendly.”

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Posted 2 years ago

“The customer support was very good and helpful.”

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Posted 2 years ago

“great experience”

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Posted 2 years ago

“MJ was extremely helpful. He went above and beyond to take care of my issue a lot quicker than I expected and with less complications.”

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Posted 2 years ago

“We had a fraud issue with our debit card by another service and had to update our information with plumbers stock. MJ was very helpful in getting our info updated and confirming our shipment date of our product.”

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Posted 2 years ago

“MJ was extremely helpful!”

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Posted 2 years ago

“I ordered a part for my 40 year old Moen shower trim kit. It was called a Stop Tube. Plumbers Stock had what I thought was the correct replacement. Well it was for a newer shower faucet system and was different. I called MJ in customer service and and he solved the problem by refunding my purchase amount. I did not even have to send back the incorrect part. He also recommended that I call Moen and try to get the official part number so I could know it was the correct product this time. The company was very helpful and quickly took care of my issue. I will use them again for plumbing replacement parts.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,611 reviews