Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.89

4.9 Rating 1,785 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,785 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MJ was very helpful this evening, providing me with the status of my order. He was very friendly and answered my questions.”

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Posted 2 years ago

“I called to request a W-9 for my company tax files. I received an email that my request was received almost immediately. Within a couple of hours, Aaron sent the W-9 in a pleasant email. I was most impressed.”

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Posted 2 years ago

“I contacted the company about my order and Mia S. responded right away giving me details of my order.”

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Posted 2 years ago

“I had an issue with a missing order and Aaron from customer service was incredibly helpful. He quickly clarified the situation, helping me understand what went wrong. Aaron's assistance was not only efficient but also friendly and reassuring. Thanks to him, the problem was resolved smoothly. I appreciate the great help and excellent service provided by Aaron! Five stars!”

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Posted 2 years ago

“Excellent Customer Service! Thank You M.J.”

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Posted 2 years ago

“I called to confirm an order from earlier this week. MJ took my call and answered my questions and sent me an update e-mail. I appreciated his help and follow up.”

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Posted 2 years ago

“I called today to return a product I just received but no longer needed. I worked with MJ. He was very professional and courteous. He was easy to work with. Great customer service! Two thumbs way up! Thank you MJ.”

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Posted 2 years ago

“Live chat helpful with Aaron Villasis, had ordered a discontinued item back in Sept 2023 while trying to help my landlord with old bathroom fixtures. I had given the info to my landlord so was at least able to track and get answers back from Plumberstock. Much appreciate it. Also given more info on possiblities to be able to order another such item(s). I just turned 65 yrs old Tuesday so have sometimers disease, sometimes I remember. Thanks again.”

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Posted 2 years ago

“I had an old toilet that was a discontinued model. Mia S. at customer service was able to confirm that a certain tank cover was indeed the correct replacement part for me. She went the extra mile to research this for me. Thanks.”

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Posted 2 years ago

“Aaron was great”

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Posted 2 years ago

“Customer service representative Aaron was very helpful in providing a realistic lead time for a particular product.”

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Posted 2 years ago

“Plumbersstock.com is fantastic. Quality products delivered directly to your house or facility. Whenever I've had an issue with an order (typically backorder from manufacture takes too long), their customer service is top notch at resolving it quickly.”

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Posted 2 years ago

“Great experience. MJ was knowledgeable, responsive, and got back to me in a timely way. Looking forward to future business.”

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Posted 2 years ago

“MJ was very helpful with placing my order”

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Posted 2 years ago

“A good customer service. Mia did a great job!”

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Posted 2 years ago

“Mia was kind, attentive, and very helpful with my order. She responded immediately and resolved the problem. She is customer service at its best.”

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Posted 2 years ago

“Mia is an amazing help to me. Not only does she go above and beyond to make sure all my questions are answered, but does so in the most kind and attentive way I've seen. An absolute breath of fresh air and makes the company extremely smooth to order from.”

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Posted 2 years ago

“MJ was very thorough and very professional. He was able to process my return quickly and efficiently. I unfortunately ordered the wrong faucet part and it had to be returned.”

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Posted 2 years ago

“Mia's response was prompt and helpful. Was unable to wait for the extended delivery time and Mia cancelled the order without question. Excellent and rare great customer service.”

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Posted 2 years ago

“MJ was super helpful to resolve my concern right away!”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,785 reviews