“Hi, my review is not related to the pool shop product i bought as i havent revied it yet. Their courier aramex is hopeless. I watched the Aramex tracking until it got to the Mayborough Depot and then thats where its sat. I received an email on Friday from Aramex advising my delivery would be today but that did not happen. I tired to ring the Maryborough Depot but no answer. I sent an email enquiry to aramex as to when would my parcel be delivered, the only response i have had is an automated AusCare # from them. I then received another email from them on Saturday advising delivery was Saturday but that did not happen either. Monday still no contact from Aramex.”
“The Pool Shop had the items I required. The lady answering the phone and taking the order was friendly, helpful and efficient. The items were sent by the Express service as requested. I would certainly use this palce again.”
“I can understand why you would send me a “tell us about your purchase” e-mail now, because it has been 11 days since I ordered. Sadly it is still not here and I don’t expect it for a few more days. 2 weeks to deliver, even considering Easter, makes the idea of online buying redundant.”
“Prices competitive or lower than other online distributers. Items arrived within 1 week of ordering, much less than quoted time. Items well packed. I'm a return customer as a result.”
“I spoke to a very helpful lady who knew exactly what I needed. It was shipped that same day and I received it the next day. Hard to get good service like this anymore. Highly recommend pool Shop.”