“Really happy with response time to my question. Submitted a question on a Sunday answered the same day, placed the order and received it 2 days later. Can’t complain about that!”
“Emailed The Pool Shop for a spider gasket. Prompt email back confirmed the part would suit my filter and that they had them in stock
Price was $70 cheaper than my local Poolwerx
Very pleasant to deal with”
“I rang out about five mins before closing time to enquire about a product which I then bought online, and I could tell the guy I spoke to was a little bit annoyed. I had a few questions and he said he doesnt provide tafe courses over the phone. I also apologized for calling so late in the day and while I cant remember his exact words, it wasnt "thats fine how can I help". He didnt really do anything wrong, but was one of those people that have a slightly repelling vibe rather than a friendly one.”
English
