Post Up Stand Reviews

Name: Post Up Stand
Rating: 4.45

4.5 Rating 335 Reviews

86 %

of reviewers recommend Post Up Stand

Company Reviews

Metrics

4.5

Based on 335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Post Up Stand 5 star review on 23rd June 2024

Anonymous

Anonymous // 01/01/2019

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“Order was sent and the color was incorrect. Had them send another and it was also incorrect.”

Helpful Report

Posted 4 years ago

Hello, and thank you for your review. This certainly is not the experience we aim to provide our customers. We will be looking into this and will have a team member reach out to try to make this right for you.

Posted 4 years ago

“They feel a little flimsy.”

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Posted 4 years ago

Hi Alison, thank you for taking the time to leave us a review. We're sorry that you aren't totally satisfied with your purchase. We will have a member of our customer care team reach out to see if we might have a product that better suits your needs.

Posted 4 years ago

“We’ve been customers of Postup Stand for several years and the last few projects they have completed for us (retractable banners) were not been up to previous standards and had several issues. Several projects had to be reprinted/reproduced. The customer service we received was good but I’ve decided we should look elsewhere for these types of products.”

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Posted 4 years ago

Hi Dwight, thank you so much for your feedback. We appreciate your long-term partnership with us and are sorry that we haven't been meeting your expectations, let alone exceeding them, which is our goal. A member of our team will be reaching out soon to see if there is anything we can do to earn back your trust.

Posted 4 years ago

“Good product. Very helpful sales and art dept team! Thank you!”

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Posted 4 years ago

Thank you for your review! We look forward to working with you again in the future!

Posted 4 years ago

“We have used Post Up Stand for years now and they have never let us down. The final product is crisp, clear, bold and functional, every time! We appreciate that the turn around time on the banners we order is very quick and the price is right.”

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Posted 4 years ago

We're so grateful for your continued business with us, Laurie, and are thrilled to hear that we always deliver a great experience and product! Thank you for the kind words and great review.

Posted 4 years ago

“Great Products”

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Posted 4 years ago

Thank you for your review, Bridgette! We are thrilled to hear that you love our products and we look forward to working with you again in the future!

Posted 4 years ago

“Got my order wrong... also the banners did not fit the frames they came with. I had to put new holes on each one to make it right.”

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Posted 4 years ago

We're sorry you had this experience with Post Up Stand. A customer service representative will be reaching out to see if we can make this right.

Posted 4 years ago

“Have not yet received! Been 4 weeks no word no sign!”

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Posted 4 years ago

Hi Phoebe, we are looking into this right now and a customer service representative will be reaching out soon. We are sorry you are having this experience with us.

Posted 4 years ago

“good compnay”

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Posted 4 years ago

Thanks for the great review, William!

Posted 4 years ago

“High quality, but threading the knobs through the metal stand to build it was tough! The threads kept crossing.”

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Posted 4 years ago

“The staff was great and customer service, turn around time was very good. I would have given five stars but I expected grommets all across the top of my banner...not sure what happened there... the picture showed on the page showed it that way and I ordered with grommets...there were only four (one in each corner) the banner just doesn't hang as well that way... otherwise I am very pleased with my product.”

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Posted 4 years ago

“I ordered the banner stand 1 and 1/2 weeks before the event. I was told that it would not be delivered until the start day of the event, which I was fine with - paying the necessary upgrade in shipping in order to make it there in time. Well, after being told it would ship and arrive day-of the event starting, it never appeared. The whole show began and ended without seeing the banner. I then called them to discover it didn't even go out when they told me it would. They then shipped it that day and arrived the following day. Two days past the end of the event it was needed for. If ordering again, I would make sure I have 3 weeks of lead-time.”

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Posted 4 years ago

“I love our new hand sanitizing station. We have placed it right in the front of our store, as you walk in the door. It was easy to assemble, and reminds our customers to sanitize their hands as they enter.”

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Posted 4 years ago

“I placed my order on August 4th (20 days ago) and when I track my order it states the status of the order is "Processing". I have received no notification indicating that the items are on back order or any other information. Now I get a survey request. I am so fed up with these surveys. If companies understood what good customer service is we wouldn't need all of these surveys.”

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Posted 4 years ago

“We, Payroll Vault, recently placed an order for the first time with this PostUp Stand and we had an excellent experience. PostUp Stand's customer service Team was very responsive. While performing our due diligence, I made several calls for questions about the product that I could not locate the information for,and each time, someone picked up the phone and answered. If they couldn't find the answer right then, which I believe was only once, they promptly followed up with the information. The sales process was easy. The artwork upload process was easy. They addressed all questions, concerns, and were always nice and pleasant. The product arrived and the graphics are beautiful! The backlit column is very easy to construct - easy enough for one, but better with two. Payroll Vault will be ordering more columns from PostUp Stand and we highly recommend them for your tradeshow needs. Sincerely - Jessica M., Director of Marketing & EPM”

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Posted 5 years ago

“Sign look great. I was surprised to see that the larger sign , 2 - 6 foot corrugated opening was on the end of the sign instead of the bottom - so that I can use stands to insert in and put in ground ( as with other smaller yard signs) I have to figure out a way to display sign outside.”

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Posted 5 years ago

“Post Up Stand is always quick and response, and delivers a great product.”

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Posted 5 years ago

“It looks very good, You let us know about one of the pic who was no good, we changed because you ad. thanks”

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Posted 5 years ago

“Our stand up banners came out wonderful. This is our 4th time ordering from this site and it is where I go to fulfill all our convention needs.”

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Posted 5 years ago

“They have the products we want and excellent sales, customer service, and design staff. Who could ask for anything more? They are my go-to for marketing materials, period.”

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Posted 5 years ago

Post Up Stand is rated 4.5 based on 335 reviews