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Postscript Books Reviews

4.9 Rating 2,760 Reviews
98 %
of reviewers recommend Postscript Books
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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous
Anonymous  // 01/01/2019
Good choice, excellent value and delivery times very good too. Well packaged so books arrive in neat condition.
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Posted 1 year ago
Rapid delivery. Good range books.....particularly appreciated teacher's choice as I was buying for grandchildren in France and it's hard to select books for an age range of 9-14 of both sexes. Difficult to sieve out juvenile and late teens reading subjects. Website a bit 'wooden' lots of book cover photos, but a bit thin on resumes of content making it hard to judge suitability.
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Posted 1 year ago
a good selection at good prices
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Posted 1 year ago
The books I have ordered have beeh well packed to ensure safe delivery, and have arrived in good condition.
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Posted 1 year ago
Would be 5 star apart from delivery by Evri
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Posted 1 year ago
Wery pleased with the quality choice and reliable courier.
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Posted 1 year ago
I have been using this company for years and it really riles me that it now costs me more to order things over the phone. It feels like a kick in the teeth!
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Posted 2 years ago
Hi Valerie, I’m sorry to hear that you’re not happy with our pricing for orders placed over the phone. The prices of our titles are the same both online and, in our catalogue, with the only difference being the post and packaging, which is free for orders placed online over the value of £25. The reason we charge for post and packaging when ordering over the phone is because placing your order with one of our Order Processors offers an enhanced service. Our knowledgeable Order Processors can provide additional information on titles where required and can also inform you of any titles previously ordered, amongst other things. Placing an order online removes the requirement for human intervention and allows us to pass this benefit on to our customers. We would be more than happy to help you get set up online and can talk you through it every step of the way. If you’d like some help with this, please feel free to contact us via email at help@psbooks.co.uk or you can call our Customer Service line on 01626 897123
Posted 2 years ago
Sad to find that items in current catalogue are out of print when ordered.
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Posted 2 years ago
As always your book selection is fine, your order system works well and in the event of a problem, your customer service is responsive. However, your order delivery system is not acceptable. For the second time, your preferred delivery courier, evri, lost our order/delivery and although evri stated that the order was in their hands, it was never delivered. You offered to re-send the order but by then some 4 of the 7 books ordered were no longer available. This poor courier performance can do nothing but damage your credibility - we suggest you review your courier policy.
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Posted 2 years ago
Hi John, thanks for taking the time to leave feedback for us. All feedback is taken on board and reviewed on a regular basis to ensure that we're offering the best possible service. Thank you for your contribution, I'll ensure that this is collated with the other feedback provided by our customers.
Posted 2 years ago
Have been a customer of Postscript books for years. Always well priced both on 'multi-buy' series of detective and classics as well as more technical or specialised titles.
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Posted 2 years ago
Very satisfied with service. One book sent in error but was corrected right away and I could keep the book which was not ordered
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Posted 2 years ago
A user- friendly company with interesting book selections over a wide range - I find the telephone ordering service easier than the website. Keep up the good work
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Posted 2 years ago
I purchased The Science of the Earth. It is a lovely book with plenty of text and illustrations. Delivered in good condition and very quick.
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Posted 2 years ago
I am impressed by the selection of books and the prices. However, your deliverers are letting you down. We leave instructions about a safe place to leave parcels. There is a notice in our window and information on your website. The last parcel arrived with damaged packing and was left on the doorstep in the rain. Have left comments with the firm's feedback.
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Posted 2 years ago
Always happy to when a new book arrives, do get disappointed when ordering a book listed to find it out of stock. Good service though 👍
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Posted 2 years ago
Easy to order. Well wrapped when delivered.
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Posted 2 years ago
The choice is always a mixture of proven favourites and fresh books. Also, the descriptions are honest and the quality of the books received has never yet disappointed. Thank you. Chris R
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Posted 2 years ago
Good value for money
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Posted 2 years ago
Most are good; some are gems. Disappointment only when the print is too small.
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Posted 2 years ago
Postscript was wonderful as always unfortunately Evri didn’t realise this was a Birthday present and kind of lost the plot. No worries these are great books and Thankyou.
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Posted 2 years ago
Postscript Books is rated 4.9 based on 2,760 reviews