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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

Write Your review

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Grahame Boniface
Verified Buyer
“Great prices. Fast delivery. Items not in any form of manufacturer's packaging or boxes though.”
Helpful Report
Posted 7 years ago
Good morning, Thanks for your order via Powertoolmate. Please note, some of our products come direct from the manufacturer in pallets, and therefore sometimes are not in the original packaging. However, I can guarantee that all of our products are 100% genuine and brand new units. If there's anything else you need, do feel free to contact us directly. Regards.
Posted 7 years ago
LEE GRIST
Verified Buyer
“Good customer service and items arrived promptly”
Helpful Report
Posted 7 years ago
Paul Lockwood
Verified Buyer
“Fast efficient service and a good price”
Helpful Report
Posted 7 years ago
Paul Cousins
Verified Buyer
“Great price great quick service.shame about the courier at the other end.”
Helpful Report
Posted 7 years ago
Robin Watt
Verified Buyer
“Simple to order from the website. However I ordered 2 small drill batteries, yet they came in 2x large separate boxes full of paper. It was left in an unsecure location too my the courier.”
Helpful Report
Posted 7 years ago
Bryan
Verified Buyer
“Sent a email asking what date can I expect delivery No reply yourself”
Helpful Report
Posted 7 years ago
Good morning, Thanks for your order with Powertoolmate and the positive feedback. I do apologise about the lack of communication in this instance. We usually pride ourselves in excellent customer service, so I do apologise if you didn't receive a reply on this occasion. Searching our inbox with your email address, we can't find any message and we usually do reply typically rather promptly. Therefore, I do apologise again if it was overlooked or not received. If there's anything else you need, feel free to contact us directly. Kind regards.
Posted 7 years ago
JEFFREY MORGAN
Verified Buyer
“I like Powertoolmate, very good prices and very quick delivery. Simple and easy to use,no fuss.”
Helpful Report
Posted 7 years ago
Good morning, Thanks for your order via Powertoolmate. Looking up your order, it appears that your order was delivered early. Could you please advise us how we could improve our service, as we take all feedback on board. Regards.
Posted 7 years ago
Chris Ledwith
Verified Buyer
“All very good thanks”
Helpful Report
Posted 7 years ago
CLAIRE STOKES
Verified Buyer
“Quick and efficient service”
Helpful Report
Posted 7 years ago
Jonathan Kearney
Verified Buyer
“Called first before making my order and spoke to a Lady in ‘ the office upstairs’ She was very helpful and gave me the confidence in the company to make the order.”
Helpful Report
Posted 7 years ago
Michael Brown
Verified Buyer
“Great product and price. And a quick delivery. Only downside was the delivery driver left the parcel outside the front door to our flat. Luckily my wife was at home otherwise someone may have stolen this expensive product”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Competitive price, fast efficient delivery, good communication. Will use again.”
Helpful Report
Posted 7 years ago
David Sumner
Verified Buyer
“Tools arrived and were lovely and cheap but good quality”
Helpful Report
Posted 7 years ago
Anthony Casey
Verified Buyer
“Good prices, good delivery”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt delivery and turnaround. Quick resolution to query I had.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Quick efficient service. Will recommend and use again”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great price and swift service”
Helpful Report
Posted 7 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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