Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.65

4.7 Rating 852 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 25th September 2025

Dr. Peter Amato

Premier Research Labs 5 star review on 22nd June 2025

Randolph Graham

Premier Research Labs 5 star review on 3rd February 2025

Keith Osearo

Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Premier Research Labs has by far the best supplements on the planet. The purity and effectiveness of their products have been instrumental in helping me, my family and my clients in overall health and support for specific wellness challenges. Due to Prlabs high standards and demand, I understand why on occasion, certain products are out of stock and therefore my only complaint is there are times I can't quickly obtain a favorite or needed product. I know Prlabs does their best to deal with this issue and their commitment to excellence is truly appreciated.”

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Posted 5 months ago

This means so much, thank you! We work hard to keep our standards high, even when that means certain items take longer to restock. Your recognition and support truly encourage us to keep doing what we do. We’re grateful to have you as part of the PRL community.

Posted 5 months ago

“The product is ordered is working better than I expected”

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Posted 5 months ago

That’s always great to hear. We love when something not only works, but goes beyond expectations. You look like you're doing great, thanks for the feedback!

Posted 5 months ago

“This is yet another powerfully beneficial product, my stomach fells better after it's consumption.”

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Posted 5 months ago

Love hearing that! When your stomach feels better, everything else tends to follow. Glad this one’s been a solid win.

Posted 5 months ago

“We appreciate these supplements very much. They work!”

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Posted 5 months ago

Appreciate the feedback! Always great to hear when the products are working as intended. Thanks for being part of the PRL community.

Posted 5 months ago

“I really am impressed with this company and their fast shipping. Their products are exactly as described and I feel all of their supplements have improved the issues I was having. I recommend this business—you will be impressed with their inventory of supplements. Kudos to PRL….”

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Posted 5 months ago

We really appreciate you sharing this! It's great to hear the supplements have been helpful and that everything from shipping to quality has met your expectations. Thanks for the support!

Posted 5 months ago

“So far I’m very pleased. I ordered a few of the products and found the probiotic formula wonderful. It is the only one I found that is stopping my irritable bowel syndrome. I have been using Doctors Research Products and will intrigrate Premier products.”

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Posted 5 months ago

So glad to hear the probiotic formula has been working for you! That kind of response is exactly why we do what we do. Thanks for letting us be part of your wellness journey.

Posted 5 months ago

“If I could give negative stars I would. I started a monthly subscription for HCL in May. My second shipment of this order arrived in June but I was charged FOUR times for it. When I reached out to the company about the recurrent charges, they claimed there had been a system error and they were working on refunding everyone's duplicate charges. PRL KNEW there had been a problem but they did not reach out to me first, they waited for me to contact them. They refunded TWO of the extra charges and claim they also refunded the third extra charge but I have NOT received the third refund. I even spoke with my bank representative (after PRL tried to gaslight me into thinking I don't know how to read my bank statements or search my account accurately) and they confirmed there is NO third refund to my account. PRL will not take responsibility for their own mistakes. It's not like I purchased something multiple times and am making a return. This was literally THEIR system's ERROR and they are not holding themselves accountable. Their resolution is for me to file a dispute. Essentially they are making my bank be responsible for their own error. I find PRLs customer service to be appalling. Their system error occurred the first week on June and it is now the last week of June. They have not followed up with me when they said they would, they did not even reach out to me first when they knew of their system error, and they are making my bank hold all the responsibility. How hard would it be for them to just say, "I'm so sorry for this situation. We're going to send out another refund of $26.09 because we value you as a customer and we want you to continue benefitting from our products." Shouldn't be that hard. I'm disappointed that this company has no integrity. I was hoping to continue to use their products because they were referred to me with glowing stars. Turns out they just don't care about their customers.”

Helpful Report

Posted 6 months ago

Thank you for letting us know. We’ll be reaching out with you directly to make sure everything gets resolved properly. If you ever need anything else, feel free to contact at (800) 325-7734 or info@prlabs.com.

Posted 5 months ago

“As always Premier Labs takes such good care of me, products are top notch!”

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Posted 6 months ago

Really appreciate the kind words. We work hard to deliver both great products and great service, so it means a lot to hear that it’s coming through. Thanks for being part of the PRL community.

Posted 5 months ago

“Although I use your product, I will buy from you again, but disappointed with customer service. I had a return and they tokde they would send instructions on how to send it back, nut nooe, nothing. So, I will go elsewhere to pirchase the products I need. Ty”

Helpful Report

Posted 6 months ago

Thanks for letting us know. We’re really sorry the return process didn’t go as promised. Someone from our team will follow up with you directly but you can also reach us at (800) 325-7734 or info@prlabs.com

Posted 6 months ago

“Recent Webinar material is excellent. Shipping is a lot more efficeient compared to last year. Packaging is good. New products are a good addition.”

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Posted 6 months ago

Really appreciate you noticing the improvements. We’ve put a lot into tightening up shipping and expanding our line, so it’s great to hear that’s coming through. Glad you’re enjoying the webinar material too, more good stuff is on the way!

Posted 6 months ago

“High quality goods.”

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Posted 6 months ago

Thank you! Quality is at the heart of everything we do, so this means a lot.

Posted 6 months ago

“Your web site is not user friendly. I had a problem trying to order two differet items. Took to much time.”

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Posted 6 months ago

Sorry to hear you had trouble placing your order. That’s not the experience we want for you. Our team will be reaching out shortly to help make things right.

Posted 6 months ago

“PRL makes great clean products. They go the extra mile for quality. Customer sevice is also excellent.”

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Posted 6 months ago

Thank you for the kind words! We’re proud to go the extra mile, both in our product quality and in the support we provide. It means a lot to know that stands out.

Posted 6 months ago

“Order #2000215421 was not delivered.”

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Posted 6 months ago

We’re sorry to hear that, Alice. Our team will reach out to you directly to resolve this as quickly as possible.

Posted 6 months ago

“Love the products. Glad Dr Jen told me about yall”

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Posted 6 months ago

“Wonderful research company that provides masterfully made products some of which no one else has.”

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Posted 6 months ago

Thanks for the thoughtful feedback. We put a lot of care into sourcing and formulating products that are truly unique, so it means a lot to hear that stands out to you.

Posted 6 months ago

“great products! great results!”

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Posted 6 months ago

Love to hear it! Thanks for the awesome feedback — we’re grateful for your support.

Posted 6 months ago

“Premier Research Labs is reliable and I want to ensure that I have the resources on my shelves that work for both my clients and for myself. This company is top notch!”

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Posted 6 months ago

Thanks so much, Kathy! Knowing you count on PRL for reliable, effective support is exactly why we do what we do. We're proud to serve you and your clients.

Posted 6 months ago

“Premier Research Labs is an outstanding manufacturer of high quality resonant supplements. I never have to worry about their quality control or the stability of their products. Personally, I use them exclusively for myself and highly recommend the products to my clients and patients. Rarely have individuals reacted negatively to their nutraceuticals.”

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Posted 6 months ago

Thank you, Dina. We’re truly honored by your trust in Premier Research Labs and grateful for your continued support. Knowing our formulas serve both you and your clients so well is exactly why we do what we do.

Posted 6 months ago

“All is good with product I am receiving”

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Posted 6 months ago

Thanks for your feedback, Mike! We’re happy to hear everything is going well with the product you’re receiving.

Posted 6 months ago

Premier Research Labs is rated 4.7 based on 852 reviews