Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered gifts for Husband's 50th birthday, arrived earlier than expected.”

Helpful Report

Posted 8 years ago

“It's a lovely item abit smaller than I expected but it really is beautiful”

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Posted 8 years ago

“Good site,loaded quickly ,clear to understand ,good price!and I hope my neice enjoys her present!”

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Posted 8 years ago

“Speedy delivery”

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Posted 8 years ago

“Was so easy to use, and get around the pages, will buy again, plenty of items to choose from, also quirky items, ...”

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Posted 8 years ago

“After a bad start. All was done to rectify the problem helpfully thank you”

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Posted 8 years ago

“I ordered a personalised ABC book it came on time and I am so pleased with it. Will definitely order from Prezzybox again.”

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Posted 8 years ago

“Easy to use, good products”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“Box was a bit damaged but the product looks great. Very pleased”

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Posted 8 years ago

“Almost everything just grand, thank you .... just one small difficulty - took me time to work out delivery to UK, pay in Spain - not too clear... Finn Rumbol”

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Posted 8 years ago

“Easy ordering procedure, parcel hadn't arrived by the due date so spoke to customer service who sent a replacement, and both arrived on the same day, very easy to send the extra one back, all in all a very good experience and will use again!”

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Posted 8 years ago

“Easy to use and search for what I was looking for and gave lots of information. Delivery was swift.”

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Posted 8 years ago

“I bought a light saber pizza wheel and some pizza scissors for my son. Delivery was as stated, although you cannot track them really and the emails don't tell you when delivered. But my son was really impressed and very happy and that is what mattered.”

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Posted 8 years ago

“Headlines paper was just a photo copy. A bit disappointing.”

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Posted 8 years ago

“Champagne and chocolates arrived on time and and champagne bottle was exactly as described. Gift well received.”

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Posted 8 years ago

“I orderd my item and received regular e mails on my order and delivery”

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Posted 8 years ago

“Nice book husband loved it clever idea”

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Posted 8 years ago

“I orderd a wine glass with heart stem for my friend,lovely glass only dissapointment was the heart was pink and not red as i thought, service with prezzybox A1”

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Posted 8 years ago

“The play post office/supermarket good quality, but can't get it to stand straight? And no real instructions, will be sending it back.”

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Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews