Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had two special birthdays for which I needed something a bit different. Practical not too gimmicky and both recipients loved tea so the tea cup and saucer was ideal with just enough space for a message.”

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Posted 8 years ago

“Very quite response to questions”

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Posted 8 years ago

“Love the novelty”

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Posted 8 years ago

“It came quicker than you said but I was disappointed that I hadn't put capital letters in front of the names only my name so the other names were in lower case”

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Posted 8 years ago

“Arrived sooner than expected, very pleased with item & service.”

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Posted 8 years ago

“Quick delivery , well packaged and being able to personalise the book made it really unique”

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Posted 8 years ago

“Goods arrived very quickly.”

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Posted 8 years ago

“bought stay cool towel... all good arrived promptly - only niggle was 'random' colour was green and that's the only one I wouldn't have gone for :)”

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Posted 8 years ago

“Impressed with the website, but can't comment on the item I bought, as I've not yet used it!”

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Posted 8 years ago

“The recipient was very happy.”

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Posted 8 years ago

“Good service but a little disappointing as when I saw it on Good Morning TV they said it came with a handy bottle quite disappointed that there was no bottle with it apart from that Happy”

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Posted 8 years ago

“Was pleased with item, although smaller than I thought. I emailed to ask for a change in personalisation which was not possible but feel that if email had been read earlier it would have been possible. Arrived in good time. Overall pleased with purchase”

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Posted 8 years ago

“Items delivered quickly and well packaged. However, the postage was costly.”

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Posted 8 years ago

“The delivery was excellent. It came very quickly. However I haven't tried it out yet as the sun has disappeared for a while!! I was expecting the ice towel to be sent with a container, as I saw it on TV and it was shown in one. I will have to buy one myself. I am sure it will be as good as expected.”

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Posted 8 years ago

“Did not send correct item otherwise ok”

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Posted 8 years ago

“I absolutely loved the personlised gifts i ordered. Overall very happy with the service. The children loved their pencil cases!”

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Posted 8 years ago

“Managed to find a personalised gift I liked and was fast delivery”

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Posted 8 years ago

“Easy to use quick delivery”

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Posted 8 years ago

“The item was delivered and signed for but not actually by the recipient. A quick email conversation and a replacement is on its way. Thank.you”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews