Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Books were just as I wanted and arrived very quickly. I'm sure my goddaughters twins will love them. Thanks.”

Helpful Report

Posted 8 years ago

“Good website and delivery but delivery cost seemed high”

Helpful Report

Posted 8 years ago

“Excellent”

Helpful Report

Posted 8 years ago

“Had an issue with my delivery. The delivery driver left an out card but did not leave any tracking number for us to contact Hermes nor did they bother to either answer their phone or give a courtesy call back. Your customer service were absolutely fantastic about sorting it out. The 2nd delivery was a let down too as the driver did not turn up until nearly 6pm. I have had issues with Hermes previously. Dreadful people. You should consider changing your couriers.”

Helpful Report

Posted 8 years ago

“It was good cheap and safe I could finally give my mum a birthday present”

Helpful Report

Posted 8 years ago

“quick service”

Helpful Report

Posted 8 years ago

“A very efficient service! I received the package far quicker than I had expected, all in good working order. The only thing that I couldn't get over was the size of the box in comparison to the size of the product I ordered. It was definitely overkill in packaging!”

Helpful Report

Posted 8 years ago

“Prompt delivery and good quality product. There was an error with personal message but my concerns were dealt with quickly and am awaiting my replacement so good customer service.”

Helpful Report

Posted 8 years ago

“It is a quick delivery service and looks exactly the way it looks in a nice packaging.”

Helpful Report

Posted 8 years ago

“Would have liked option of sending note with my gift”

Helpful Report

Posted 8 years ago

“All was easy and was able to use my voucher code from Wuntu easily. Only thing I can criticise is the postage options as there should always be a free click and collect or 99p saver service.”

Helpful Report

Posted 8 years ago

“The chosen gift arrived speedily and was as described”

Helpful Report

Posted 8 years ago

“Quick delivery of a small gift which was unfortunately badly packaged and damaged in transit, however one email (and quick reply) later and a replacement was in the mail and arrived a day later. Great customer service!”

Helpful Report

Posted 8 years ago

“Lovely boxed newspaper for father in law. Well presented and packaged.”

Helpful Report

Posted 8 years ago

“Easy to use website had gifts that are different from the norm and good quality.”

Helpful Report

Posted 8 years ago

“Happy with my purchase and came quickly!”

Helpful Report

Posted 8 years ago

“goods arrived promptly, as described, happy with purchase, would use again”

Helpful Report

Posted 8 years ago

“good as described, arrived on time, happy with purchase, would use again”

Helpful Report

Posted 8 years ago

“......decent”

Helpful Report

Posted 8 years ago

“The items were greatly received as a birthday spa prezzie. Clear instruction on how to work items. Invoice and packaging in tact n promptly delivered. Brilliant thanks!”

Helpful Report

Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews