Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Always so many options, and it’s the best place to get inspiration for presents. There’s always something for someone. I keep returning every year!”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Found exactly what I didn't know I was looking for! Great website for unusual gifts.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Great quality products, arrived very quickly too!”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“I returned home after a day out to find my Prezzybox parcel standing on my doorstep. The weather was damp and cold and the parcel was saturated. I have spent the last few hours drying out the contents. Leaving a parcel unattended on the doorstep and open to the elements is , frankly, unacceptable and if that is how Prezzybox believe that their goods should be delivered then I don't think I shall be ordering again.”

Helpful Report

Posted 2 years ago

Hi Lindsay! Thanks for letting us know the issue happened, we will raise the query with the delivery company in order to prevent such situations in the future and we have already contacted you via email to sort everything out together.

Posted 2 years ago

“I’m a terrible gift giver, this website is my saving grace. I agree with it and the people who made it.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Great website. Easy to navigate. Will use again”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Made a great present for my friend!”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very prompt and friendly service.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Ordering an information give re dispatch a estimated day of delivery has been vey good package has not yet arrived”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very good selection of gifts! Would definitely buy again x”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Such good selection - perfect for secret Santa !”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Not able to provide a review years I haven't received the goods and have not been able to track the goods!!”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 2 years ago

“Love shopping with Prezzybox - they always have the most creative gifts!”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Slight issue with delivery but this was resolved really quickly. Always an excellent experience!”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Full of great, fun pressies that I may not have thought of otherwise!”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“It’s very easy to use and understand the website, all the info you need is provided, great communication. With customers about tracking and location of purchases.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“I love the fact that all your products were different and haven’t seen any in shops. Lots of lovely personal products which I love”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Prezzyboz is my go-to birthday and Christmas shopping website and has for been for the last 4 years! I love the range of products and their shipping is always speedy!”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Lots of different choices. Really liked the website 😀”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews