Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I needed, and arrived on time Perfetto”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Website very simple and easy to use. Would shop again”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Ordering was straightforward and my parcel arrived quickly.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Very easy website to use! With many great products.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Prezzybox has great, unique gifts for all ages. Prices are very reasonable and even better, there could be a store very near you!”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Prezzybox was very easy to use and quick to deliver with care and consideration!”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Fantastic gift for my husband, we have 2 adult boys with autism and adhd. So his guitar time is relaxing for him and the picks are a reminder from the boys how much they appreciate him and everything he does for them.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Much better than many sites I have used particularly Amazon.Very good.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Superb fast service. Easy to deal with website. And parcel arrived when it was supposed to. Thank you.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Item correct, paid £5.99 fir quick delivery. Ordered on Monday arrived Thursday night 7.30 pm”

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Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you via email to sort everything out!

Posted 3 years ago

“Absolutely horrible. Still haven't received my parcel after paying extra for next day delivery.”

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Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have issue for you a delivery refund.

Posted 3 years ago

“Absolutely love all the different kinds of presents, easy to order from would definitely like to buy more thing's 🎁”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Great choice with some cheap prices 👌”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“It’s easy to use prezzybox! It’s a great way to find last minute and random gifts. Quick delivery as item arrived after 2 days (I did pay for next day so that was disappointing but still quicker then other gift sites).”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

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Posted 3 years ago

Hello! Thank you for your review. We have just contacted you via email to resolve the issue together.

Posted 3 years ago

“Hi. My order is currently been dispatched so I'm waiting for thr parcel to arrive. But love the website and its fast and efficient!”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Easy to use and good variety. Great for Christmas ideas.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Easy to use site, nice products. Prices of products have gone up considerably over the years I have been buying the same product”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“1st time using the website, easy to use with large range of gifts.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Unfortunately my shopping experience with Prezzybox has been very disappointing. I paid for GUARANTEED next day delivery and 3 days on my parcel has still not been delivered. Whilst Prezzybox refunded the difference between next day and standard delivery charge to me, that really isn't the point as the parcel has not been received for the day it was needed and is now very late!”

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Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews