Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found some interesting presents on here, some of which you may not see in the high street. Or have to visit more shops to get anywhere near whats on here. Well recomended”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“I shop here every year and just want to say how amazing all the products i buy are!”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“I’ve ordered from here so many time and they always have great quality of all products”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Brilliant 🤩 Keeping me updated with my order Prompt delivery 5 star service”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“It was a really nice shopping experience, I could not decide what I wanted to buy, lots of choices and everything nice and original. I will definetely recommend PrezzyBox 😍”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Advent calendar hasn’t arrived & can’t be tracked. No response via email or telephone when called.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that your order arrived late. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 3 years ago

“Late delivery despite me paying for next day delivery, would not use again”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. We have already issued for a you a delivery refund. The couriers were extremely busy and they were experiencing delays within their network.

Posted 3 years ago

“Goods were for sale on website even though they’d been discontinued. Having said that, they were quick to realise their mistake and started process for a refund”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have already issued for you a full refund

Posted 3 years ago

“Loads to choose from on the website, I could have easily ordered most of my Xmas presents if I hadn't already got most of them... good prices and it was easy to order. Can't wait for them to come and wrap them for Xmas presents.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Experience was great, very easy to use”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Not sure how I can rate it, as paid for next day delivery and it’s now been over 6 days. I emailed and got told yodal are busy. Why are you offering next day delivery if it’s not possible? Not the greatest experience so far and still haven’t got the goods I have paid for”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. We have issue for you a delivery refund. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 3 years ago

“Experience was superb! Haven’t received the item yet but I have no doubt it will be quality”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Got such lovely presents for a colleague who was leaving. Would definitely recommend!”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Very pleased with my order and the website was very easy and helpful, definitely recommend shopping at prezzybox”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Really impressed with the products from this store, they are great quality and reasonably priced; they are also delivered fairly quickly. Would definitely shop here again (and recommend to others).”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Love the unique gifts ideas and very affordable prices. Delivers on time or earlier great experience.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“I ordered two items from prezzybox and it was quick and efficient with emails regarding my order and delivery date, very happy”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Great site, lots of goodies on show, ideal for gifts anytime”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Excellent in every way. Have ordered again. Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Didn’t arrive on time despite paying for next day delivery, would not use again.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. You chose express delivery and your order was delivered to you in time.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews