Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly great gift”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Brilliant vase, really vibrant colours and great quality.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very pleased indeed....ordered one day delivered the next. Couldn't ask for better service.”

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Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Really easy ordering and very prompt delivery. A++”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Tons of unique and bespoke gifts for every occasion. Quick and painless process, will buy from again!”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very quick and easy to find what I wanted and place the order”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Easy to navigate website and the support team was very helpful with my order enquiries”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Paid for next day delivery but came 4 days later. However product was very good”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Quick and easy experience.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Found some interesting presents on here, some of which you may not see in the high street. Or have to visit more shops to get anywhere near whats on here. Well recomended”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“I shop here every year and just want to say how amazing all the products i buy are!”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“I’ve ordered from here so many time and they always have great quality of all products”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Brilliant 🤩 Keeping me updated with my order Prompt delivery 5 star service”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“It was a really nice shopping experience, I could not decide what I wanted to buy, lots of choices and everything nice and original. I will definetely recommend PrezzyBox 😍”

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Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Advent calendar hasn’t arrived & can’t be tracked. No response via email or telephone when called.”

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Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that your order arrived late. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 2 years ago

“Late delivery despite me paying for next day delivery, would not use again”

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Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. We have already issued for a you a delivery refund. The couriers were extremely busy and they were experiencing delays within their network.

Posted 2 years ago

“Goods were for sale on website even though they’d been discontinued. Having said that, they were quick to realise their mistake and started process for a refund”

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Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have already issued for you a full refund

Posted 2 years ago

“Loads to choose from on the website, I could have easily ordered most of my Xmas presents if I hadn't already got most of them... good prices and it was easy to order. Can't wait for them to come and wrap them for Xmas presents.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Experience was great, very easy to use”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Not sure how I can rate it, as paid for next day delivery and it’s now been over 6 days. I emailed and got told yodal are busy. Why are you offering next day delivery if it’s not possible? Not the greatest experience so far and still haven’t got the goods I have paid for”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. We have issue for you a delivery refund. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews