Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is great and easy to use, great deals available too! Was also relieved to see that you don't use Evri to deliver items!”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Excellent”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“We had an amazing experience with prezzybox. Are looking to order more in the future. Great website & delivery was quick.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very easy site to purchase on and delivery time and packaging very good”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Excellent service parcel delivered on the stated date … Very pleased first but not the last customer Well Done Thank you”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Always deliver, excellent company”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Excellent choice of gifts. Always a perfect place to come for Christmas and birthday presents.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“great service parcel well packaged quick service”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“I can’t review the item I have bought from Prezzybox.com as I haven’t yet received the item I have paid for. I can put in a review about their sale of terms that are not entered on their website as far as I can see with regards to a price change after the first order didn’t go through by no fault of my own but the banks as they didn’t allow the order to go any further by their security rules. I had to go to the Bank the next day and explain what I wanted to do, they apologised and sent me the security number I should have had. I then re-ordered the item after Prezzybox sent me an email saying you’ve left something in the basket. After the re- order went through I have been charged an extra 50 pence, which isn’t a lot but after only a day or two the price jumped up with no indication that I could see on the website that Prezzybox can change their prices at anytime. So to say the least I was a bit surprised, so I might buy from another website where i can buy the same item at a lower price. I hope my husband likes the item I have bought him for Xmas.”

Helpful Report

Posted 3 years ago

Hello! Thank you for leaving a review! We are terribly sorry to know you are unsatisfied with our services. Your experience and satisfaction are a top priority for us, and we’d like to take this opportunity to correct the situation. We have just contacted you via email to resolve the issue together.

Posted 2 years ago

“Excellent service and quick delivery. As it is a gift cannot say if it is worth the cost. I would recommend using this site again”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Would not order again the bottles when I ordered them appeared to be boxed and I thought they would make lovely gifts, No boxes just bottles. Very disappointing and not what i wanted at all. Very poor presentation for the gifts I required. Janet Leighton/”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are sorry to hear that you are not satisfied with your recent order. We have contacted you via email to resolve the issue together.

Posted 2 years ago

“The order came and is a super prezzie I will be ordering more gifts from you.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“I saw your advert in the Sunday Express and thought the slippers would be good for my friend who was always complaining about being cold. I placed the order and received an acknowledgement and information as to when the slippers would be delivered. They arrived on the 25th and I was pleased with them. I liked them so much I placed another order! Well done.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“My gift was supposed to arrive but still no sign of it. Money taken but gift not even passed on to the distribution people yet. Why give a date if they can't keep it”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your order in time. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 2 years ago

“The 1st time that I have used this site and I am impressed as to how easy it was to use and I will be using it again”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Perfect gifts for my nephews! And excellent service- thank you!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Delivery date of between Wed-Friday not adhered to. Still don't know when parcel will arrive. Unacceptable. Will not recommend or use again.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you haven't received your parcel in time. It was delivered to you on 27th November. The couriers were extremely busy due to the time of year and they were experiencing delays within their network.

Posted 2 years ago

“An easy website to purchase my prezzy. Very efficient, kept me informed and quick to deliver.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Well priced items, decent delivery time..What's not to like..”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Easy to use website, great prices, fast dellivery”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews