Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such brilliant fast service.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Such brilliant fast service.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Brilliant service, fast delivery, came sooner than expected and kept me updated throughout.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“I found it difficult to choose from some fabulous channeling jigsaws. Am very happy with the Advent Calendar I chose. Was more pleased when I read all 24 jigsaws can be attached to each other. No to use dining table for December 😂”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Very easy to order. Great price.”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Ordered from your website and you cancelled as you said the price of the booking was incorrect . Very unprofessional.”

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Posted 3 years ago

Thank you for leaving a review! We are sorry to hear that you are not satisfied with your recent order. We will make sure it wouldn't happen again

Posted 3 years ago

“Just received my parcel of Xmas presents for the grandchildren ,they all look fabulous as described on website , quality goods and good value, had shopped around and read reviews,also had a promocode which was excellent. Would definitely buy again from prezzybox.”

Prezzybox 5 star review on 24th November 2022

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Very pleased with the service received,everything was clear and exact,delivery on time.Would certainly use again”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“The choice of goods is very wide and the price is fair. Delivery is excellent”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Cool products and ideas”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Great customer service who dealt with a delivery issue quickly and efficiently. Will use this website again for future gifts.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“All good”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“The bombs make the most delicious hot chocolate I've ever had”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Absolutely appalling. Advertised a product at a price which I paid for and received not only notification of receipt but the voucher for the product which was a present to then receive an email two days later saying they had priced wrongly on their website and had now rescinded the voucher and would refund the payment. No offer of compensation or explanation despite me emailing back. Make your own mind up”

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Posted 3 years ago

Hello! Thank you for leaving a review. We are sorry to hear about your negative experience. We have just contacted you via email to resolve the issue together.

Posted 3 years ago

“Easy to use swift service can’t complain at all Gef”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Very easy to navigate the website, easy to order and reasonable prices”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Easy site to use good product”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Really good service , delivered within 72 hours”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Great choice, super service, nice price”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews