Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service who dealt with a delivery issue quickly and efficiently. Will use this website again for future gifts.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“All good”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“The bombs make the most delicious hot chocolate I've ever had”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Absolutely appalling. Advertised a product at a price which I paid for and received not only notification of receipt but the voucher for the product which was a present to then receive an email two days later saying they had priced wrongly on their website and had now rescinded the voucher and would refund the payment. No offer of compensation or explanation despite me emailing back. Make your own mind up”

Helpful Report

Posted 3 years ago

Hello! Thank you for leaving a review. We are sorry to hear about your negative experience. We have just contacted you via email to resolve the issue together.

Posted 2 years ago

“Easy to use swift service can’t complain at all Gef”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very easy to navigate the website, easy to order and reasonable prices”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Easy site to use good product”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Really good service , delivered within 72 hours”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Great choice, super service, nice price”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Got everything you could want present wise”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Waiting for my order Can't wait”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Amazing website”

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Posted 3 years ago

Thank you for your lovely review. It's great to hear you have enjoyed our fabulous service. Many thanks.

Posted 2 years ago

“Good selection of gifts. Clear photos and descriptions. Fair prices. Clear communication. Swift delivery.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Excellent website and good quality goods have used manny times”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Excellent choice of products I was stuck on what to get people for Christmas Athena I found some good ideas through prezzybox, quick delivery too”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“I used Prezzybox for the first time. My friend was delighted with her gift. It arrived very quickly and she was over the moon! Would highly recommend”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Not all items ordered arrived! I had to ring to find out that one was out of stock but I wasn’t informed of this when I placed my order. Not impressed”

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Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We will make sure it wouldn't happen again

Posted 2 years ago

“Great service no problems”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Very good”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Great service. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews