Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got everything you could want present wise”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Waiting for my order Can't wait”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Amazing website”

Helpful Report

Posted 3 years ago

Thank you for your lovely review. It's great to hear you have enjoyed our fabulous service. Many thanks.

Posted 3 years ago

“Good selection of gifts. Clear photos and descriptions. Fair prices. Clear communication. Swift delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Excellent website and good quality goods have used manny times”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Excellent choice of products I was stuck on what to get people for Christmas Athena I found some good ideas through prezzybox, quick delivery too”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“I used Prezzybox for the first time. My friend was delighted with her gift. It arrived very quickly and she was over the moon! Would highly recommend”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Not all items ordered arrived! I had to ring to find out that one was out of stock but I wasn’t informed of this when I placed my order. Not impressed”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We will make sure it wouldn't happen again

Posted 3 years ago

“Great service no problems”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Very good”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Great service. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Ordering to delivery was faultless. My items arrived days earlier than expected.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Good service and came on time .”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Very unique gifts on the website”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“My experience with prezzybox was amazing i found what I was looking for and it didn’t take long for me to find what I was looking for. A great website”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Fantastic.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“On the advent of advent, it was advantageous to place my order for several advent calenders for the family. 24 doors were ordered with no delay and an easy to follow procedure - and follow up emails have been a blessing!”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Placed my order and then a number of days later you contact to say you cant deliver to Ireland. This fascinates me as deliveries are made all over the world every day. Poor service that this was not outlined at the stage of ordering and would have saved me so much time.”

Helpful Report

Posted 3 years ago

Hi Sharon! Thank you for your review. We are so sorry for the delay in response. Unfortunately, we process such orders manually and therefore it may take a little longer than usual to notify you about this situation. We have refunded you due to this situation, please apologise for any inconvenience caused.

Posted 3 years ago

“Lovely product. Beautiful packaging. :)”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Quick delivery, great website.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews