Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven’t received my package but very excited”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. Your order was delivered on 20th November, within the timeframe of standard delivery

Posted 2 years ago

“Good ideas, easy to use website ..life saver for some different ideas”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Absolutely look forward each year to coming back to shop gifts for my partner and I must add the experience is always a pleasure, fun and easy to navigate well done to everyone at prezzybox and merry Xmas”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“The items I ordered were both what I was hoping for and exactly as described. Unfortunately the delivery was a couple of days late which was disappointing but understandable in present circumstances.”

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Posted 3 years ago

Thanks for leaving a review! Due to the tracking number, the parcel has been successfully delivered to you. Hope you are happy with the purchase. Sorry for any inconvenience caused!

Posted 2 years ago

“Easy to order and arrived very quickly great service”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“enjoyed browsing the men's gift section for a present for my husband, really good different type gifts were available at very reasonable prices and the web site and payment proceedures were so easy to understand and navigate, will definitely use again.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“❤️ perfect gifts”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Found the perfect present, ordered it and was delighted how quickly it arrived. Well done to prezzybox!”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Bought 3 synthesiser advent calendars for son-in-laws. They haven't made it Christmas! They are busy building at the moment, very excited, like big kids, nice to see. I would recommend buying for young at heart, be warned, they won't wait until Christmas to build it.”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Easy to order on line and quick response. Delivery was quick as well and driver very polite.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“I'm new to Prezzybox and will definitely be back! The ordering process was simple and delivery was prompt. The item which was a gift for a friend was perfect and as advertised. Thank you Prezzybox!”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Excellent experience. I saw this calendar on This Morning, just right for my son-in-law. Very easy to order and delivery was great. Thankyou.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“My shopping experience was good but the delivery times given did not happen. I have still not received the items I bought.”

Helpful Report

Posted 3 years ago

Thanks for leaving a review! Due to the tracking number, the parcel has been successfully delivered to you. Hope you are happy with the purchase. Sorry again for any inconvenience caused!

Posted 2 years ago

“Goods arrived really quickly and were exactly as advertised”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Box was damaged on arrival but product in tact”

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Posted 3 years ago

Thanks for letting us know the issue happened, we have already contacted you via email to sort everything out together!

Posted 2 years ago

“The item delivery and price was excellent”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Site was easy to use and delivery was relatively quick”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Good range of products and some great ideas for gifts but still editing for delivery with no recent updates.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Superb range and excellent service”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Thank you everyone at Prezzybox. The advent calendars arrived as promised.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews