Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stuff easy to use online.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Ordered my Christmas gifts for my son today , great communication and awaiting delivery 🚚, but I'm sure he is going to be over the moon Christmas day . Thank you #prezzybox.com”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Efficiency all round both with both order and delivery. Many thanks to all the team.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Lovely gifts delivered on time. Will definitely buy from Prezzybox again.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Had everything I needed and a very quick dispatch. I will definitely be using Prezzybox again!”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“I found ordering very easy with big variety of present and I was comforted by your name Pressybox but if you had let me know that my order (an eighteenth birthday present for my grandson) would not go out as one box I would not have used your service. But then to find out the main part of the gift was only dispatched today The day before his birthday I am horrified and disappointed as living in South Africa I cannot even send something else. Never again.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. Personalised items are going directly from our suppliers and they are shipped in a separate parcels

Posted 3 years ago

“Amazing product, can’t wait to gift this person to a special someone this Christmas. Thank you”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied. Hope you will be shopping with us again!

Posted 3 years ago

“Excellent service great value and fantastic delivery service”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“This site is great. It has many lovely gift idea's. And the gifts arrived before the given estimated delivery dates. Was very pleased with the overall service and will definitely use them again in the future!”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Arrived in a few days, kept track by email. Lovely surprise Xmas gift for my daughter.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Quick and easy I’d definitely use them again”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“The site was easy to navigate and had a good variety of gifts. Ordering was straightforward and the items were delivered in good time.”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Was sent out quickly”

Helpful Report

Posted 3 years ago

Hey! It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks

Posted 3 years ago

“Prompt and accurate service, quality product”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“From placing the order to delivery couldn't be more satisfied.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“excellent service and prompt delivery.”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Still haven’t received my package but very excited”

Helpful Report

Posted 3 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. Your order was delivered on 20th November, within the timeframe of standard delivery

Posted 3 years ago

“Good ideas, easy to use website ..life saver for some different ideas”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Absolutely look forward each year to coming back to shop gifts for my partner and I must add the experience is always a pleasure, fun and easy to navigate well done to everyone at prezzybox and merry Xmas”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“The items I ordered were both what I was hoping for and exactly as described. Unfortunately the delivery was a couple of days late which was disappointing but understandable in present circumstances.”

Helpful Report

Posted 3 years ago

Thanks for leaving a review! Due to the tracking number, the parcel has been successfully delivered to you. Hope you are happy with the purchase. Sorry for any inconvenience caused!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,310 reviews