Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Everything I ordered turned up within a few days. All packaged up really well to avoid damage. Really looking forward to giving the gifts out to family for Christmas. Thanks prezzybox!”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“The order and delivery was first class. I give your company 5 stars *****”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Always pleased with quality of products prezzybox and fast delivery would recommend to anyone”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Good selection and such”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Easy to use”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Excellent service, kept informed at all times”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“My hubby is super happy about my birthday present for him..he absolutely loves the beer mug..😍”

Prezzybox 5 star review on 18th November 2022

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Loved the presents I have bought for my friends and great quality. The bath melts smell amazing! I emailed with a query and it was quickly responded to and answered my question.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Very pleased with my purchase, excellent service all round, will definitely be buying from here again!”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Prezz box is so easy to use. I ound exactly what I was looking for and was able to customise it super easily!”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“I know the product is good because I have sent it before. However, as of today 18th Nov it still has not arrived, I paid for express delivery and it was a birthday present. Disappointed with the delivery but not the product as long as it arrives!”

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Posted 3 years ago

Thanks for letting us know the issue happened, we have already contacted you via email to sort everything out together!

Posted 2 years ago

“Super good range of products , very good at keeping you updated with how your order is coming along Would reccomend”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Website easy to use, so much choice for special gifts for people who have everything. Checkout easy. Thank you”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“The whole process from choosing a gift to arranging delivery was simple and straightforward. Thank You”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“No tracking number delivery was late still awaiting on product turning up and reply from prezzybox”

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Posted 3 years ago

Thanks for letting us know the issue happened, we have already contacted you via email to sort everything out together.

Posted 2 years ago

“Good, and was sent in the post straight away :)”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Clear concise receipt and purchase details. Easy accessible tracking of your parcels with all relevant details.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Paid extra for next day delivery, unfortunately it was delivered too late. Items were as described.”

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Posted 3 years ago

Hello Koen, Thank you for your review. We're so sorry to hear about your experience. We have now contacted you for further information and can offer you a refund of the delivery difference cost, so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Absolutely amazing company first time using them personally but they’ve got everything I was after Also delivery was great everything turned up just as it should with no delay and was notified of what was happening along the way too Couldn’t recommend any more”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Not sure because order still hasn’t arrived. Yodel tracking says ‘maybe Friday 18th’ 😔”

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Posted 3 years ago

Hello, Thank you for your review. We're so sorry to hear about your experience. We have now contacted you for further information, so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews