Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“On the advent of advent, it was advantageous to place my order for several advent calenders for the family. 24 doors were ordered with no delay and an easy to follow procedure - and follow up emails have been a blessing!”

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Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Placed my order and then a number of days later you contact to say you cant deliver to Ireland. This fascinates me as deliveries are made all over the world every day. Poor service that this was not outlined at the stage of ordering and would have saved me so much time.”

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Posted 3 years ago

Hi Sharon! Thank you for your review. We are so sorry for the delay in response. Unfortunately, we process such orders manually and therefore it may take a little longer than usual to notify you about this situation. We have refunded you due to this situation, please apologise for any inconvenience caused.

Posted 3 years ago

“Lovely product. Beautiful packaging. :)”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Quick delivery, great website.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Couldn’t have been easier to place order with a tec novice like me and arrived very promptly very impressed will use again . Thank you”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“So quick and do easy to use. They’ve got subtitles so you can get ideas what to get people. I managed to find presents for my boyfriend and most my family. I am totally going to use it again”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Easy to order, super service.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Excellent choice of items. Fairly priced. Quickly delivered. Great online dropping experience from browsing to receiving. Thank you Prezzybox!”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“This is a present for Christmas, but looks good fun and educational.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Exactly what I wanted, easy to order, arrived in a day or 2 as promised”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Plenty of different gifts to inspire me”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Lots of different options and great service”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Very easy to order and delivery was vey quick”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“First time using this website. I bought a Christmas present for my husband. Always difficult to find a gift for him. It was delivered two days after that stated on the website but before the latest date the carrier gave. Overall pleased with my experience.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Really good”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Really good”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Ordered 6 different items. All arrived in a timely manner, adequately boxed to avoid breakages, and, in a box that was the right size for the goods. So often these days a small item arrives in a huge box with tons of unnecessary packaging. Well done prezzybox. Found the website easy to negotiate and browse, particularly as I wasn't looking for something specific. Ordering online was quick and fault free.”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Excellent number and choices available. Will definitely use this site again. I will be recommending Prezzybox to friends and family.”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Super quick dispatch, loads of choice of quality items, it's hard to keep my shopping to the absolute essentials!!”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,310 reviews