Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product but delivered to wrong house. No card through door so got it 2 days late”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry to hear you experienced an issue with your delivery. All delivery details can be found on the tracking link sent to your email. We're sorry for any inconvenience caused and we appreciate all of your feedback. Thanks, Prezzybox.

Posted 4 years ago

“A good selection of gifts and very easy to order.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really lovely unique gifts.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered as had quick delivery for Saturday. Well it’s Monday today, still no ordering”

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Posted 4 years ago

“Excellent customer service, fast replies and very helpful.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My goods are always on time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick delivery and very helpful staff, had a problem with my order so had to ring them up and they sorted it out then and there, and the item arrived the next morning. Overall very pleased with everything, better than amazon.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service, socks arrived very quickly and were just as I expected they would be. Very easy to order even for a technophobe like me!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“very easy website to use and order arrives within good time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great company, excellent range of goods to choose from 😎”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The site made my shopping experience quick, clean, and simple! I knew where to go without having that muhc issue and I was able to explore a dedicated section for people like me, making what to buy all the better!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Misleading product titles”

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Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Great service, easy and quick to organise unusual gifts to send when I can’t get to see people. Gifts have all been well received and Prezzybox is now my go to store when I need to send a gift. Only thing missing is the chance to include a message for the recipient rather than tell them that I have sent them a gift! Sort of spoils the surprise. Thank you.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Wow! Excellent service.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Absolutely brilliant, kept me fully informed of where my parcel was, then sent picture and actual time delivered. Would recommend them to everyone. Job well done !!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“loved all the gifts - so original. I'll definitely return for coming birthdays”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“1st time using Prezzybox. Got a good selection of gifts not found on the high street. Ordered a gift for my dad, came by courier couple of days later. Reasonable delivery costs no complaints here! Definitely could be my go to site in future”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordered from prezzybox a few times now and always comes in good time, well packaged and exactly what I'm expecting! Thank you prezzybox.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service. From beginning to end of order everything was smooth running. Have to say I was disappointed initially when I thought delivery would take between 3 to 6 days. However, imagine my delight when product was delivered within 2 days, and that, would you believe, was to the highlands of Scotland. Thank you so much. Moira Lang, Oban”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great product just as described. Arrived on time too. Will happily use them again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews