Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Amazing! I ordered a personalised engraved braclet in the morning and it was at my door the next day! (I did pay for the express shipping) but great service. Will be recommending!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“👍🏼”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent service. Item ordered on Sunday and received today 7 days before date originally advised when I placed my order. Goods are excellent quality. Really impressed!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy and efficient to use”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Order was cancelled due to “Brexit” - thousands of other companies have adapted. Very poor”

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Posted 4 years ago

Hello, Thanks for your review. We're very sorry we weren't able to fulfil your order on this occasion. This is something we're working hard to resolve and we apologise for any inconvenience caused. Prezzybox.

Posted 4 years ago

“Great option for gift one to fit every occasion really good service too”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Looks like pictures. Very pleased with it. Was a present for my daughters birthday.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Terrible. I ordered birthday gifts which we due for delivery on Tuesday 17th, today (Thursday 19th) the estimated delivery date has shifted to the 25th, 5 days after the birthday the gifts are for. Shocking customer service. Won’t be using prezzybox again; I feel conned.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Brilliant. Quick delivery and great products.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very impressed with item and delivery”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic company with original & unique gifts for everyone, all at competitive prices Amazing 10% off my first order was much appreciated… thank you PREZZYBOX Would highly recommend to family & friends I know I’m about to use the “C” word….but it will be here very soon !! & in preparation…I will definitely be looking forward to purchasing my gifts from PREZZYBOX 😊”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Just found a brilliant neon light up bar sign for our get together in the back garden. Great price and great quality. Ordered it and got it just a few days later. Couldn’t ask for more.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic service, ordered a personalised christening gift and it arrived next day! Beautiful item thankyou x”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Paid for next day delivery as I left it a bit late to order and it came next working day. The cutlery set looks great for my godson to-be’s baptism present, he loves eating on his own and this will be a great forever gift.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Food went out of date 2 days after arriving with no warning on the website”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and can see that one of our team has been helping you with this. Many Thanks, Prezzybox

Posted 4 years ago

“Great product and super speedy delivery. A pleasure to shop from Prezzybox!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I have, on the previous page!!!”

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Posted 4 years ago

“Quick delivery, Great packaging, easy ordering”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick delivery and good value”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews