Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appreciate supply chain issues however we have still not received the champagne and chocolates? Thanks to advice eta…. Rgds Michael”

Helpful Report

Posted 4 years ago

Hello, Thanks for your recent review. We’re sorry to hear you haven't received your order, we’ve contacted you directly to discuss this. Speak soon! Thanks, Prezzybox.

Posted 4 years ago

“So easy to order and my items arrived quicker than expected. It was also packaged really well as it was a glass frame so really pleased”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very helpful and considerate”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My new favourite website, I have searched website after website searching for the perfect gift ideas for my kids and family, and could never find anything decent until I discovered Prezzybox.com... Thank you so much!!!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great gifts and they had a wide selection to pick from. They came on time and my brother loved all the items.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the gifts always arrives on time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Early delivery arranged by a young lady in your office so kind.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Good product but delivered to wrong house. No card through door so got it 2 days late”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry to hear you experienced an issue with your delivery. All delivery details can be found on the tracking link sent to your email. We're sorry for any inconvenience caused and we appreciate all of your feedback. Thanks, Prezzybox.

Posted 4 years ago

“A good selection of gifts and very easy to order.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really lovely unique gifts.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered as had quick delivery for Saturday. Well it’s Monday today, still no ordering”

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Posted 4 years ago

“Excellent customer service, fast replies and very helpful.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My goods are always on time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick delivery and very helpful staff, had a problem with my order so had to ring them up and they sorted it out then and there, and the item arrived the next morning. Overall very pleased with everything, better than amazon.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service, socks arrived very quickly and were just as I expected they would be. Very easy to order even for a technophobe like me!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“very easy website to use and order arrives within good time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great company, excellent range of goods to choose from 😎”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The site made my shopping experience quick, clean, and simple! I knew where to go without having that muhc issue and I was able to explore a dedicated section for people like me, making what to buy all the better!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Misleading product titles”

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Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Great service, easy and quick to organise unusual gifts to send when I can’t get to see people. Gifts have all been well received and Prezzybox is now my go to store when I need to send a gift. Only thing missing is the chance to include a message for the recipient rather than tell them that I have sent them a gift! Sort of spoils the surprise. Thank you.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews