Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality merchandise. Was delivered exactly as promised dry well packed. Can't fault Prezzybox from order placement to delivery.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent product, very fast delivery, thank you.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered 3 days ago and promptly delivered, kept up to date on delivery date and 2 hours time slot Goods were just perfect as a small thank you gesture”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Was so pleased with my order and especially having it personalised. Impressed with post and packaging also communication between buyer and seller…cannot wait to give this cutlery set to my great-grandaughter on her christening…thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Arrived quickly. It smells beautiful and arrived in a pretty box. It's for a friend and I am sure she will love it.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing! A wonderful interactive map children.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Swift delivery and lovely quality cutlery for a christening gift”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Found what I was looking for easily and the ordering and payment was simple too.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Easy to use and quick easy step process for checking out and paying”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I absolutely love your products, the website is easy to navigate and the purchase updates and communication are just brilliant. The only problem I have is choosing which item to purchase as there’s so many amazing items I’m spoilt for choice!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Confirmed my order but emailed me to say not delivering to N ireland- despite taking the address & confirming delivery instructions . Very disappointed.”

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Posted 4 years ago

Hello, Thanks for your review. We're very sorry that we weren't able to fulfil your order on this occasion. This is something we're working hard to resolve and we apologise for any inconvenience caused. Thanks, Prezzybox.

Posted 4 years ago

“Excellent quality of goods and always delivered on time.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great choice of gifts and easy-to-use website. I'll definitely be back!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Appreciate supply chain issues however we have still not received the champagne and chocolates? Thanks to advice eta…. Rgds Michael”

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Posted 4 years ago

Hello, Thanks for your recent review. We’re sorry to hear you haven't received your order, we’ve contacted you directly to discuss this. Speak soon! Thanks, Prezzybox.

Posted 4 years ago

“So easy to order and my items arrived quicker than expected. It was also packaged really well as it was a glass frame so really pleased”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very helpful and considerate”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My new favourite website, I have searched website after website searching for the perfect gift ideas for my kids and family, and could never find anything decent until I discovered Prezzybox.com... Thank you so much!!!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great gifts and they had a wide selection to pick from. They came on time and my brother loved all the items.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the gifts always arrives on time”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Early delivery arranged by a young lady in your office so kind.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews