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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very quick to deliver & easy process to purchase”
Helpful Report
Posted 6 years ago
Fulvio Zottola
Verified Buyer
“The surname history scroll now looks great in the frame, which, arrived yesterday. Thank you Prezzybox. It's now wrapped, and, at the home of the recipient, waiting to be opened on her birthday, this Friday. Thanks again. Will definitely be using this service again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“good ideas”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Awesome website”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Love the unique products on this site. However, in regards to the personalised/customised products I wish we were able to review the text written at the checkout just to be sure and edit anything that needs to be edited. All in all, easy to navigate and i hope my product arrives in the way it was shown.”
Helpful Report
Posted 6 years ago
Alison Lillie
Verified Buyer
“Wish that there was a quicker delivery date”
Helpful Report
Posted 6 years ago
Hey Alison Sorry about that! Unfortunately our personalised items do take a little longer to create :) We hope you love your cookie!
Posted 6 years ago
Anonymous
Verified Buyer
“Good service, clear lettering.”
Helpful Report
Posted 6 years ago
We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.
Posted 6 years ago
Sheba Persaud
Verified Buyer
“love the website! so easy to look for what you want or even if your just browsing. wish there was a lil more options for gifts”
Helpful Report
Posted 6 years ago
Glynis Jones
Verified Buyer
“I was disappointed that I was unable to add a card stating who had sent the gift - I am sure in the past I have been able to???”
Helpful Report
Posted 6 years ago
Julia Mayrick
Verified Buyer
“Very easy to order. Arrived within days however it is very expensive £24 for what it is.”
Helpful Report
Posted 6 years ago
Denise Shipp
Verified Buyer
“The order process was super easy and super quick! Just waiting for my order to arrive.”
Helpful Report
Posted 6 years ago
Scarlett Ball
Verified Buyer
“Quick and easy only problem I had was I couldn’t see the delivery options so I did standard then after realised you had other options but couldn’t change it.”
Helpful Report
Posted 6 years ago
Elizabeth Smith
Verified Buyer
“i havent recieved my order yet ,but ordering and picking what i wanted engraved was easy ,”
Helpful Report
Posted 6 years ago
Julia Lait
Verified Buyer
“I would have liked to include a message, since I ordered this book for Fathers Day and there was no option.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good selection of unique gifts. Found the perfect golfing present for my father-in-law! Website is easy to navigate and the check out process was straight forward, especially when paying by PayPal. Highly recommend!”
Helpful Report
Posted 6 years ago
Shelby-jae Yaxley
Verified Buyer
“A bit awkward to find what I wanted but once found it was alright”
Helpful Report
Posted 6 years ago
Hello Shelby-Jae, we just wanted to say thanks for the lovely review and we hope you’ll continue to use Prezzybox in the future!
Posted 6 years ago
Rhys Compton
Verified Buyer
“Would make my review very good but i paid 3.29 for delivery and my order was on sunday and my parcel still has not arrived.”
Helpful Report
Posted 6 years ago
Hey Rhys Thanks for the brill 4 star review and for getting in touch! We can see your item is still within your estimated delivery dates at the moment and can arrive anytime up until tomorrow. Unfortunately personalised items do take a little longer to arrive, as we have to allow time for them to be personalised as well as delivery time on top, so our partners can make sure they're extra special for you. If your item does not arrive by the end of tomorrow by all means get in touch with us via our website, and we will be more than happy to help you further! Have a lovely day. Prezzybox
Posted 6 years ago
Krina Gohil
Verified Buyer
“Amazing gift idea! Something meaningful and simple. Only thing I wished was I could typed abit more! Max. number of characters is slightly tight. But overall nice gift idea.”
Helpful Report
Posted 6 years ago
Thank you for the brilliant 4* review! We hope to see you again soon. Prezzybox.
Posted 6 years ago
Christine Turner
Verified Buyer
“Parcel received following morning after only ordering previous afternoon. Checked to make sure nothing damaged, all ok but struggled to box it up again- outer box bit too tight! Bought as a gift so no feedback yet.”
Helpful Report
Posted 6 years ago
Thank you for your review! We hope the recipient loves their gift! We hope to see you again in the future.
Posted 6 years ago
Trevor Pinhorne
Verified Buyer
“Good choice of products and very easy to use website”
Helpful Report
Posted 6 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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