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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Diane Chapman
Verified Buyer
“There was a small delay of 2-3 hours, I think but that may have been due to the fact that I ordered fairly early in the morning. It would be nice if the gift voucher had a more attractive presentation and I don’t see why my ‘afternoon tea’ gift had to have a photo of two ladies! I was buying it for a wedding anniversary.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I would like to be able to type in what I’m looking for instead of having to go through each section and scroll through the items if I know what I’m looking for.”
Helpful Report
Posted 6 years ago
Joanne Scott
Verified Buyer
“Website easy to use and this is the third time I've purchased from prezzybox”
Helpful Report
Posted 6 years ago
Amy Powell
Verified Buyer
“Annoying that the personalisation page does not allow punctuation when constructing a personalised message. The gift barely makes sense without it”
Helpful Report
Posted 6 years ago
Sue Collett
Verified Buyer
“Easy to order from Australia to the UK. Great customer service. So far always on time delivery. I can always find something I love to buy for my niece on nephew. Thanks guys”
Helpful Report
Posted 6 years ago
Hey Sue, Thanks for your great review! We're over the moon that you were so pleased with your order and we hope to see you back shopping with us sometime soon. Have a great day, Prezzybox
Posted 6 years ago
Di Smith
Verified Buyer
“Great service!”
Helpful Report
Posted 6 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 6 years ago
Deborah Chatwin
Verified Buyer
“I wanted personalised chocolate, which I found although I have purchased this item I feel its a little high on postage!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The ornament was a little smaller than i expected but still very nice.”
Helpful Report
Posted 6 years ago
MAXINE ALLEN
Verified Buyer
“First time user of Prezzybox.com. Was straight forward.”
Helpful Report
Posted 6 years ago
Jacqueline Bulman
Verified Buyer
“Really pleased with it, but I got the year wrong is there any way i could have it changed? Sorry. Jackie Bulman”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I noticed a mistake I had made after I had placed my order. I contacted them and they resolved the issue straight away, excellent service.”
Helpful Report
Posted 6 years ago
Emma Andrews
Verified Buyer
“Great site with beautiful products that make ideal gifts/presents for a friend or family member. Though I did find it a little tricky to amend my order to the exact one I wanted”
Helpful Report
Posted 6 years ago
Catherine Marvin
Verified Buyer
“Easy to use.. can't rate service or product yet as ive only just ordered”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“All fine but it would be an improvement if we could select when we wanted the present delivered.”
Helpful Report
Posted 6 years ago
Jane Hayter
Verified Buyer
“Quick and easy”
Helpful Report
Posted 6 years ago
Thanks for the great 5* review!
Posted 6 years ago
Paula Symes
Verified Buyer
“Easy to use website”
Helpful Report
Posted 6 years ago
Thanks for the great 4* review!
Posted 6 years ago
Richard Fothergill
Verified Buyer
“Timely delivery, no issues. Thank yoy.”
Helpful Report
Posted 6 years ago
We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.
Posted 6 years ago
Denise Collins
Verified Buyer
“I think your good and need to change nothing”
Helpful Report
Posted 6 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 6 years ago
Lee Bilton
Verified Buyer
“Very easy to use.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
Author didn't leave any comments.
Helpful Report
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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