Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot to choose from! Great to find gifts for friends or loved ones.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your excellent feedback! We`re pleased to hear that you love our range of products! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fab service”

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Posted 3 years ago

Hi, Thank you for your wonderful review, Megan😊 Best wishes, PrezzyBox Team

Posted 3 years ago

“I like the personalised items. They are easy to order and great quality.”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Really good”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to order got some nice gifts”

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Posted 3 years ago

Hi, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“I have just discovered the wonders of Prezzybox.com! Fabulously fun prezzies for every person and every occasion. Yay for Prezzybox.com!”

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Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“It was very easy to use and to place and order.”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“terrible customer service”

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Posted 3 years ago

Hi, Thank you for the review. We are sorry for not providing delivery to Northern Ireland. A refund has been issued and this should be showing back in your account shortly. Kind Regards, PrezzyBox Team

Posted 3 years ago

“The process to order was easy and the item arrived 48 hours later.”

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Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“It’s great”

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Posted 3 years ago

Hello Shane, Thanks for your excellent review! We do appreciate it and always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Cane very quickly and happy with all the gifts I purchased, will be using again.”

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Posted 3 years ago

Hi Indianna, Thanks for leaving us an amazing feedback! We are delighted to hear that! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordered a small present for my husband, much higher quality than I expected for the price and arrived quickly.”

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Posted 3 years ago

Hello Louisa, Thanks for the excellent review! We`re excited to hear that we met your expectations and even surprised you a little in a good way!Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Good thanks”

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Posted 3 years ago

Hi Hannah, Thanks for your review! It`s nice to hear that you`re satisfied with your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“The best part is the wide selection and “ different “ gifts I haven’t seen on any other gift sites. The delivery was faster than I had expected and my mother said ( her Prosecco Clock ) was the most original gift she had ever received in her life. I wouldn’t hesitate to use Prezzybox again or recommend it to others. I live in Canada , my parents still in Scotland so I was finding that general postage was costing more than the actual gift I was sending so now I search Prezzie box and find great gifts I could never mail myself.”

Helpful Report

Posted 3 years ago

Hi Alison, Thanks for leaving us a feedback! We're pleased to hear that the whole purchasing process satisfied your conditions and your mother loved her Prosecco Clock! We do appreciate that! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very prompt and good value”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent fast service delivery and very pleased with me item that I purchased.”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Delivery was very quick and the product is very good quality and definitely worth its money”

Helpful Report

Posted 3 years ago

Hi Alisha! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Super fast delivery! Very happy with the products and service thank you”

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Posted 3 years ago

Hi Adele, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to order and quick delivery. Lovely products at. Great price”

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Posted 3 years ago

Hello Sarah! Thanks for leaving us a great review! We are happy you like our range of products! Best wishes, PrezzyBox Team

Posted 3 years ago

“Items delivered earlier than expected, excellent as would have been late with a birthday present. Already have several items in my basket ready to add to for Xmas presents”

Helpful Report

Posted 3 years ago

Hi Mandy! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews