Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s great”

Helpful Report

Posted 3 years ago

Hello Shane, Thanks for your excellent review! We do appreciate it and always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Cane very quickly and happy with all the gifts I purchased, will be using again.”

Helpful Report

Posted 3 years ago

Hi Indianna, Thanks for leaving us an amazing feedback! We are delighted to hear that! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordered a small present for my husband, much higher quality than I expected for the price and arrived quickly.”

Helpful Report

Posted 3 years ago

Hello Louisa, Thanks for the excellent review! We`re excited to hear that we met your expectations and even surprised you a little in a good way!Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Good thanks”

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Posted 3 years ago

Hi Hannah, Thanks for your review! It`s nice to hear that you`re satisfied with your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“The best part is the wide selection and “ different “ gifts I haven’t seen on any other gift sites. The delivery was faster than I had expected and my mother said ( her Prosecco Clock ) was the most original gift she had ever received in her life. I wouldn’t hesitate to use Prezzybox again or recommend it to others. I live in Canada , my parents still in Scotland so I was finding that general postage was costing more than the actual gift I was sending so now I search Prezzie box and find great gifts I could never mail myself.”

Helpful Report

Posted 3 years ago

Hi Alison, Thanks for leaving us a feedback! We're pleased to hear that the whole purchasing process satisfied your conditions and your mother loved her Prosecco Clock! We do appreciate that! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very prompt and good value”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent fast service delivery and very pleased with me item that I purchased.”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Delivery was very quick and the product is very good quality and definitely worth its money”

Helpful Report

Posted 3 years ago

Hi Alisha! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Super fast delivery! Very happy with the products and service thank you”

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Posted 3 years ago

Hi Adele, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to order and quick delivery. Lovely products at. Great price”

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Posted 3 years ago

Hello Sarah! Thanks for leaving us a great review! We are happy you like our range of products! Best wishes, PrezzyBox Team

Posted 3 years ago

“Items delivered earlier than expected, excellent as would have been late with a birthday present. Already have several items in my basket ready to add to for Xmas presents”

Helpful Report

Posted 3 years ago

Hi Mandy! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“I'm very happy with my order and came in a safe perfect condition”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Order cancelled by Prezzybox after being accepted and despite promises from customer service no action taken as requested!”

Helpful Report

Posted 3 years ago

Hi Anne! Thank you for your feedback. We're sorry to hear about your experience. We have now contacted you for further information so we may assist you further. We look forward to resolving this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent quick service”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“It was so good the product was excellent quality and it arrived on time.”

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Posted 3 years ago

Hi Daisy, Thanks for leaving us a great review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“A good range of affordable and unique present ideas”

Helpful Report

Posted 3 years ago

Hello Karol, Thanks for leaving us a great review! We're excited to hear you find our products unique! Best wishes, PrezzyBox Team

Posted 3 years ago

“This was the first time Iv ever ordered from prezzybox, I don’t tend to shop online as I find it difficult however prezzybox’s website was really easy to use and had some really amazing gift idea’s and I even web/window shopped a few treats for myself! Payment was really easy to make and I was kepted well informed of where my order was it’s arrived in great time aswel! All in all 10/10 experience and will definitely recommend.”

Prezzybox 5 star review on 21st September 2022

Helpful Report

Posted 3 years ago

Hi Laura! Thanks for the great review! We're excited to hear you love our website and products! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“very good auality”

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Posted 3 years ago

Hi Brooke! Thanks for leaving us a great review! We are pleased to hear that you are satisfied with your order. We do appreciate it! Best wishes, PrezzyBox team!

Posted 3 years ago

“Most of the items I ordered were great - but these were the ones I knew from previous experience were going to be as expected (e.g. P for Pizza, which is a fun game) - the major letdown was the 'sleep well' kit, which was a total waste of money and not worth returning due to postage costs... supposedly it contains an 'ultimate sleep guide' - which is basically a few bullet points on a bent piece of card!!”

Helpful Report

Posted 3 years ago

Hi! Thanks for the review! We appreciate it and do apologize for the inconveniences you are facing! Our team always tries to do our best to help you! Best wishes, PrezzyBox team!

Posted 3 years ago

“I was very pleased with the items I bought. They were exactly as described. I was most impressed by the super quick delivery. I will be back.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews