Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,290 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

Prezzybox 1 star review on 10th April 2025

Francis

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good but my friend has not received her present on time”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. Thanks, Prezzybox

Posted 5 years ago

“Promptly delivered, easy to order and use friendly website! Tracking would have been useful - but not a make or break! Definitely be ordering from here again!”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Gift varieties are good, large number of choices, deliver time needs to be improved.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Very nice website, easy to find everything, it’s saves part is good as you can save it and buy it later, a quick and easy checkout system”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Lots of choice and very easy to find something unique!”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Easy to order, good selection of cards and gifts. Would have liked present and card sent together and not separately . Apart from that great service and would order again”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Presents on prezzybox make me giggle”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Very easy to follow process with lots of options”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Product arrive safely, well packaged and next day. Happy with the quality”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Easy to order. Clear information about the order. Told when order is dispatched and who and when will deliver it. A good effective service and have never been let down yet.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Easy to order , quick delivery , good quality and I hope the etching remains for a period of time”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“The gifts were amazing!! My friend loved them. The only disappointing thing was how they were dispatched at different days which kinda ruined the surprise for him.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Found exactly the gift I was looking for , arrived today’s after I ordered it . Excellent service , will shop here again .”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Bought as a gift for my sis in law. It was well packaged and presented. She loved it!”

Helpful Report

Posted 5 years ago

Thank you for the great feedback - we hope to see you again soon!

Posted 5 years ago

“Prezzybox had the unique gifts I was looking for. The prices were very high though, had I not been in such a rush due to leaving my gift buying too late, I don’t think I’d have purchased these items purely for that reason. Great website, great service”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“The chocolate smash cup looks stunning.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“ENGRAVING SHOULD HAVE BEEN MORE PROMINANT BUT GENERALLY A VERY NICE DESIGN”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Sadly the items were damaged in transit By Hermes and unable to use - I emailed prezzybox Immediately and sent pictures of the damage They were quick to respond and assured me a replacement was be made - I should hopefully receive the replacement soon This was a birthday present for my sister so a bit of a disappointment but Prezzybox have been great so far and it should all be OK Suggestion to use different couriers”

Helpful Report

Posted 5 years ago

Hi! Thank you for taking the time to write such a lovely review, We are happy to see you found our team helpful, We look forward to seeing you again soon, Thanks again, Prezzybox

Posted 5 years ago

“Prompt delivery. Great product”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Smooth & quick. Very pleased.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,290 reviews