Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,290 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

Prezzybox 1 star review on 10th April 2025

Francis

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping on prezzybox was very easy.”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Product is great! Better than I imagined for the price. Will use again!”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Huge selection of products customised gifts arrived very wuickly”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Next day pressie - swift delivery and a great alternative to a birthday/ celebration card. I struggled slightly with the lack of non jokey presents for a man, would love to see that improve. I would definitely be using the site again.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Website was good, good selection to choose from. Order hasn't been delivered yet but communication has been good so far!”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Good service. Prompt delivery.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Easy to order and arrived quickly”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“fast and efficient”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“I haven’t yet received my order and not expecting it until next week so can’t comment on full experience but website was straightforward and easy to navigate. Emails received have been useful so far so good.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Grt”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“first time order. easy thro site. one day more than notified for delivery. product looks good. would look here again. thank you.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Thank you for quick delivery however the iteam was slightly damaged on his hat on arrival, disappointing.”

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Posted 5 years ago

Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 5 years ago

“Fun selection of gifts, with range of prices. Website customer service was impossible to use since each form required an order number but I hadn't placed an order. But when I contacted via Facebook, customer service was helpful and issue was resolved. Will use again!”

Helpful Report

Posted 5 years ago

Hi! Thank you for taking the time to write such a lovely review, We are happy to see you found our team helpful, We look forward to seeing you again soon, Thanks again, Prezzybox

Posted 5 years ago

“Good communication and service. Thank you!”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Very pleased I found what I wanted after I’d searched lots of other sights. All good”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Finding exactly what I wanted was made easy by having categories for him, for her. Personalised gifts are plenty and the ordering process is easy”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Received item which was damaged called them straight away was asked to send pictures which I have to customer services and they said they would send a replacement once received excellent customer service”

Helpful Report

Posted 5 years ago

Hi! Thank you for taking the time to write such a lovely review, We are happy to see you found our team helpful, We look forward to seeing you again soon, Thanks again, Prezzybox

Posted 5 years ago

“Ordered for my friend's Birthday. Fast delivery, great service.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Delivered as expected, well wrapped and cool gifts. Just one suggestion if not already done, provide the size of the item/s in the description or illustrate it in a picture.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.

Posted 5 years ago

“Quick delivery, gift looks good😊”

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Posted 5 years ago

Thank you for the great feedback - we hope to see you again soon!

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,290 reviews