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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Elaine Barrass
Verified Buyer
“Fabulous sevice .. Thank you”
Helpful Report
Posted 6 years ago
Hi Elaine, We're so glad that you were happy with your shopping experience and we hope to see you back very soon! Prezzybox
Posted 6 years ago
Tom Caffrey
Verified Buyer
“Deliver quicker thanks”
Helpful Report
Posted 6 years ago
Thank you so much for your feedback. We sincerely hope to see you again in the future. Prezzybox
Posted 6 years ago
Anonymous
Verified Buyer
“Very lovely and accommodating when I needed to change the address. Lovely gift, only issue is I think there should be better quality checks as there was a chip however the person it was being given to didn’t mind it and decided to keep it regardless. Just for future references.”
Helpful Report
Posted 6 years ago
Anthony Davies
Verified Buyer
“Great service, fast and very efficient”
Helpful Report
Posted 6 years ago
Jill Callan
Verified Buyer
“Very good quality”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Service was great! Only a four and not a five as we don’t know what the tree is like yet!”
Helpful Report
Posted 6 years ago
Patricia Kavanagh
Verified Buyer
“Very happy with the product. Delivered on time to quite a remote location.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Item were delivered on time and as expected. However, there was no communication from prezzybox to confirm order had been received or that it had been dispatched.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Whilst I was really pleased with the item I ordered, I was appalled at the 'box' the item was delivered in. The box was not sealed. When the courier deliveres the item, because the was was open, the packaging and item fell out and rolled across the floor. Not what I would expect for any delivery !”
Helpful Report
Posted 6 years ago
Kamil Krajewski
Verified Buyer
“Very happy with final product, looks amazing and is a perfect gift. Took a while to arrive but that was expected since its personalised. Very impressed”
Helpful Report
Posted 6 years ago
Michael Brown
Verified Buyer
“Purchase arrived on time good service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Was a bit hesitant at first and when I ordered I didn’t get a confirmation email. Thankfully item turned up on time and in one piece! The birthday girl said it tasted good as well.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The Polaroid camera was excellent. I know my friends like gadgets and unusual things so this was perfect. I will be ordering another one for a birthday gift. Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Next day/Saturday delivery was great. Item was a gift that arrived bang on time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“My item was really nice but I really hope the other one comes tomorrow otherwise but will be useless to me. They are an important gift.”
Helpful Report
Posted 6 years ago
Nick France
Verified Buyer
“Ordered 2 items. One delivered next day. Still waiting for second. If it turns up on time I Will leave another review.”
Helpful Report
Posted 6 years ago
Chloe Murphy
Verified Buyer
“My box was all crushed and I thought the presents would be damaged. They are Okay but not good at all when the box that protects it is damaged.”
Helpful Report
Posted 6 years ago
Amalie Osborne
Verified Buyer
“I used it to find a present for my boyfriend and personalising it made it extra special the delivery was quick and the website is easy to find certain things will definitely recommend to others”
Helpful Report
Posted 6 years ago
Shirley Evans
Verified Buyer
“Very fast delivery, the book I ordered is exactly how described by the advertisement.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Present was fine, website and confirmation email need improvement”
Helpful Report
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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