Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well pleased. Arrived quickly.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us an excellent review! We do appreciate that! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very quick customer service,from ordering to deilevering,very happy with my purchase.”

Helpful Report

Posted 3 years ago

Hi Janet, Thanks for your great review! We're pleased to hear that you are very happy with your purchase and the whole purchasing process! Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to make my first order but item was damage when arrived just waiting to find out when i will recive replacment as it is a birthday gift”

Helpful Report

Posted 3 years ago

Hi Kelly! Thank you for your feedback! We are truly sorry for the situation caused. Your issue has been put as urgent and is being resolved. We will update you as soon as possible. Best wishes, PrezzyBox Team

Posted 3 years ago

“Good delivery and kept in contact with me well updating me on where my parcel was. Both parcels came in immaculate condition.👏👏”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“The item I received was brilliant fast postage and also the item was brilliant for my son who is autistic so I really love the products and will be shopping again ♥️”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Absolutely delighted to have found this site. An amazing variety of gifts, it’ll now be the first port of call for any celebration . Prompt service & well packaged delivery too😊”

Helpful Report

Posted 3 years ago

Hi! Thanks for the nice review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“A fantastic site for all kinds of occasions and for everyone”

Helpful Report

Posted 3 years ago

Hi Patricia, Thanks for leaving us such a great feedback! We do appreciate it! We always try to ensure that everyone can find something special! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great service! Ordered late Monday afternoon, delivered late Tuesday morning - superfast! The recipient was delighted and so was I - thank you!”

Helpful Report

Posted 3 years ago

Hi Monica, Thanks for your amazing feedback! We're excited to hear that the recipient was delighted with the gift and you are satisfied with the whole purchasing process, including the service and delivery. We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great easy to use website! Love that the reviews are so clear too. Alarm clock arrived promptly and my son absolutely loves it. It has fab sounds to gently rouse you from your sleep and the projection is lovely at bedtime. Highly recommend”

Helpful Report

Posted 3 years ago

Hi Nick, Thanks for your great review! We're pleased to hear that your son loves his alarm clock! We do appreciate it! Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy ordering, fast delivery, Christmas present sorted, highly recommended A+”

Helpful Report

Posted 3 years ago

Hello! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Not received product still”

Helpful Report

Posted 3 years ago

Hi Rebecca! Thank you for your review. We are sorry to hear that you are disappointed. However, we can see that the order has been delivered today at 09:50 am as promised and the recipient has received it. We've contacted you via email and sent you a photo proof of successful delivery. Best wishes, PrezzyBox Team

Posted 3 years ago

“Lots of choice and reasonable prices quick delivery”

Helpful Report

Posted 3 years ago

Hi Donna! Thanks for leaving us a review! We're excited to hear you love our wide range of products! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very pleased. Straightforward user experience on the website and extremely fast delivery!”

Helpful Report

Posted 3 years ago

Hello Katrina, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordering, communication and delivery all easy and fast. Item as described. Would definitely use again.”

Helpful Report

Posted 3 years ago

Hi Katie! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“PreezyBox has such cool and unique things. I’ve brought so many presents off here and everyone has loved them. I am definitely going to keep on buying from this website.”

Helpful Report

Posted 3 years ago

Hi Bethany, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“ordered a personalised gift and used standard delivery expecting it within 7-9 days and received it two days later, it was exactly as advertised, extremely impressed”

Helpful Report

Posted 3 years ago

Hi Hannah! Thanks for the great review! We really appreciate it and always try to do our best for our clients! The delay in the delivery was likely caused by the strikes by the delivery company. Please excuse us for this inconvenience. Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Overall it's average and slightly overpriced. I found my way there via a £5 voucher I got from McDonald's monopoly but the website wouldn't accept my code and I ended up paying full price anyway. Wouldn't buy again if I'm honest.”

Helpful Report

Posted 3 years ago

Hi Steven! Thanks for the feedback. We've already reached out to you regarding the voucher problem and issued a £5 refund as our apology for this inconvenience. Our team always tries to do our best to help you! Best wishes, PrezzyBox team!

Posted 3 years ago

“My friend loves her pampering footspa treatment.She is a diabetic.She rang me up to say thank you for being thoughtful.It was a perfect gift for her birthday!🎉🎂🎈”

Helpful Report

Posted 3 years ago

Hello Patricia! Thanks for leaving us a great review. We are extremely happy that you and your friend liked our service! Best wishes, PrezzyBox team

Posted 3 years ago

“Items ordered were perfect but paid for express delivery as it was a birthday gift items were not delivered on time”

Helpful Report

Posted 3 years ago

Hi! Thanks for the feedback! We really appreciate it and always try to do our best for our clients! I am truly sorry about the issue you are facing with the delivery! We have now contacted you for further information so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great product. Works well and can add some nice personality to a room! But please note, when purchasing this product it is the bulb only. There is no white base included!”

Helpful Report

Posted 3 years ago

Hi Josh! Thanks for the nice review! We sincerely glad that you've liked our product. Best wishes, PrezzyBox team!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,310 reviews