Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall it's average and slightly overpriced. I found my way there via a £5 voucher I got from McDonald's monopoly but the website wouldn't accept my code and I ended up paying full price anyway. Wouldn't buy again if I'm honest.”

Helpful Report

Posted 3 years ago

Hi Steven! Thanks for the feedback. We've already reached out to you regarding the voucher problem and issued a £5 refund as our apology for this inconvenience. Our team always tries to do our best to help you! Best wishes, PrezzyBox team!

Posted 3 years ago

“My friend loves her pampering footspa treatment.She is a diabetic.She rang me up to say thank you for being thoughtful.It was a perfect gift for her birthday!🎉🎂🎈”

Helpful Report

Posted 3 years ago

Hello Patricia! Thanks for leaving us a great review. We are extremely happy that you and your friend liked our service! Best wishes, PrezzyBox team

Posted 3 years ago

“Items ordered were perfect but paid for express delivery as it was a birthday gift items were not delivered on time”

Helpful Report

Posted 3 years ago

Hi! Thanks for the feedback! We really appreciate it and always try to do our best for our clients! I am truly sorry about the issue you are facing with the delivery! We have now contacted you for further information so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great product. Works well and can add some nice personality to a room! But please note, when purchasing this product it is the bulb only. There is no white base included!”

Helpful Report

Posted 3 years ago

Hi Josh! Thanks for the nice review! We sincerely glad that you've liked our product. Best wishes, PrezzyBox team!

Posted 3 years ago

“Good selection of different gifts, something for everyone”

Helpful Report

Posted 3 years ago

Hi Rebecca! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Amazing quality and super speedy delivery!! Thankyou. Will re order again.”

Prezzybox 5 star review on 8th October 2022

Helpful Report

Posted 3 years ago

Hi Kimberley! Thanks for the good feedback and provided picture! We really appreciate it and always try to do our best for our clients! Have a lovely evening. Best wishes, PrezzyBox team!

Posted 3 years ago

“My order arrived within days, helpful updates throughout. Great product. Would recommend!”

Helpful Report

Posted 3 years ago

Hi Rebecca, Thank you for your feedback! Best wishes, PrezzyBox Team

Posted 3 years ago

“Good and varied selection at fair prices. Simple to use web site..Fast and reliable service. Used frequently not one hitch as yet.”

Helpful Report

Posted 3 years ago

Hello Chris, Thanks for leaving us a great review. Have a lovely evening. Best wishes, PrezzyBox Team

Posted 3 years ago

“Thank you for excellent service! Iwill use your company again! Regards Henriëtte”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Have a lovely evening. Best wishes, PrezzyBox Team

Posted 3 years ago

“Amazing product purchased,can’t wait to use what I brought,come very quick after ordering”

Helpful Report

Posted 3 years ago

Hi Peter! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Couldn't ask for better.. unique presents, fast delivery, and high quality gifts.”

Helpful Report

Posted 3 years ago

Hi Jessica! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Quite expensive but was delivered on time and recipient was very happy.”

Helpful Report

Posted 3 years ago

Hello Shirley, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“I won a prize on the McDonald's monopoly game for £5.00 voucher off Prezzybox. I had my grandson birthday coming up and decided to use my voucher off a dinosaur torch projector. Easy page to follow, simple purchasing the item and several options for delivery. The item came and also with a discount code off my next shop.They have a wide range of products for all ages and discounted items on sale too Winner all round.”

Helpful Report

Posted 3 years ago

Hi Linda, Thanks for leaving us a great review! We hope your grandson was pleased with the present! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fast delivery, good quality items and reasonable pricing! Highly recommend”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Bargains galore that arrive ahead of time!”

Helpful Report

Posted 3 years ago

Hi Dean, Thanks for leaving us a review! We're excited to hear you love our Warehouse Clearance time! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service, was kept informed the whole time while waiting for parcel to arrive. Arrived when they said it was going to. Packaged very well.”

Helpful Report

Posted 3 years ago

Hi Janet! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great website, clear delivery information, very happy with the products. Thank you Prezzybox!”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Really happy with the product I purchased.was delivered on time would recommend.”

Helpful Report

Posted 3 years ago

Hi Charlotte, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Items were as described and delivered promptly and the standard delivery as I had requested. Thanks”

Helpful Report

Posted 3 years ago

Hello Mark, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent, Really quick delivery and I was kept informed with every step”

Helpful Report

Posted 3 years ago

Hi Laura! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews