Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

Hello Jean, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Really happy with both product and service. It arrived in good time and was packaged well.”

Helpful Report

Posted 3 years ago

Hi Antony! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Good quality items, arrived literally the next day.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Every thing i bought has be very good true to the picture would buy again”

Helpful Report

Posted 3 years ago

Hi Suzanne! Thanks for the great feedback! We're excited to hear you love it! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great service was struggling to find a good present for my brother but prezzybox made it easy”

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Posted 3 years ago

Hello Marika, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Socks made with dog photos were well loved”

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Posted 3 years ago

Hi Samuel, Thanks for leaving us a review! We're excited to hear you love those socks! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fast delivery Well packaged Good quality item Happy customer”

Helpful Report

Posted 3 years ago

Hi Julie, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“It solves the problem of finding original gifts with a wide variety of choice. And the delivery time is excellent.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“My order arrived on time and was well packaged. Good quality merchandise and at reasonable prices. Very happy customer! Well done Prezzybox”

Helpful Report

Posted 3 years ago

Hello Jan, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“First time using prezzybox and was truly impressed. My order was due to arrive 2-3 working days and I received it the following day....very impressed 😁”

Helpful Report

Posted 3 years ago

Hi Tammy! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Purchasing the item was ok, delivery seems to be a bit long.”

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Posted 3 years ago

Hi Alexandra, Thank you for leaving us a review! We're pleased to hear you're happy with your item, and we are sorry for the delivery delay. Best wishes, PrezzyBox Team

Posted 3 years ago

“Delivered on time and products arrived in good condition as expected. Could use less packaging.”

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Posted 3 years ago

Hi Ella, Thanks for leaving us a feedback! We do appreciate that! Best wishes, PrezzyBox Team

Posted 3 years ago

“Was really pleased with my item”

Helpful Report

Posted 3 years ago

Hi Julie, Thanks for your amazing review! We are excited to hear that you are really pleased with your item! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy process from buying online to the delivery, I was able to track the parcel which is always useful! All in all a great service”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a good review! We are pleased to hear that you`re satisfied with the purchasing process, including the service and delivery! Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quick postage, look good. Very funny. Bit expensive but all faces are cropped by company”

Helpful Report

Posted 3 years ago

Hello, Thanks for your feedback! We do appreciate that! We are glad to hear that you like your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“Well pleased. Arrived quickly.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us an excellent review! We do appreciate that! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very quick customer service,from ordering to deilevering,very happy with my purchase.”

Helpful Report

Posted 3 years ago

Hi Janet, Thanks for your great review! We're pleased to hear that you are very happy with your purchase and the whole purchasing process! Enjoy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to make my first order but item was damage when arrived just waiting to find out when i will recive replacment as it is a birthday gift”

Helpful Report

Posted 3 years ago

Hi Kelly! Thank you for your feedback! We are truly sorry for the situation caused. Your issue has been put as urgent and is being resolved. We will update you as soon as possible. Best wishes, PrezzyBox Team

Posted 3 years ago

“Good delivery and kept in contact with me well updating me on where my parcel was. Both parcels came in immaculate condition.👏👏”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“The item I received was brilliant fast postage and also the item was brilliant for my son who is autistic so I really love the products and will be shopping again ♥️”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews